Player Development Director

1 week ago


Shelton, Connecticut, United States Squaxin Island Gaming Enterprise Full time
Job Summary

We are seeking a dedicated Player Development Manager to lead and oversee the Player Development team and Player Rewards Club staff.

This role involves developing and implementing strategies for the Player Development program, focusing on sustainable guest acquisition, retention, and reactivation for the high-end segment.

The ideal candidate will have a strong background in customer relationship management, player tracking, and guest service.

Key Responsibilities
  • Develop and implement strategies for the Player Development program
  • Oversee the execution of gaming and non-gaming promotions
  • Manage and maintain all casino marketing systems
  • Provide leadership to Player Rewards Club Supervisors and Representatives
  • Supervise Player Development Casino Hosts
Requirements
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Minimum of three years of relevant experience in the gaming, hospitality, sales, or marketing industry
  • Proficient in Customer Relationship Management (CRM) systems and player-tracking systems
  • Supervisory experience in player development or high-end guest service roles
Why Work with Us

At Little Creek Casino Resort, we foster a culture of excellence where every team member contributes to creating exceptional guest experiences.

We are committed to diversity and equal opportunity employment, valuing all individuals regardless of race, color, religion, gender, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.


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