Field Service Representative
4 weeks ago
Job Summary
As a Field Service Representative with The Hillman Group, you will provide merchandising services and on-site customer support to ensure effective maintenance of customer relationships and service programs.
Key Responsibilities:
- Travel to and among customer store locations to maintain displays, assess inventory levels, and provide customer support.
- Establish and maintain effective professional relationships with store personnel, including regular contact with store management.
- Conduct product training for store personnel as required and improve sales through cross-merchandising and end cap placement.
- Maintain and timely submit required records and receipts, and communicate regularly with supervision to ensure feedback of customer-related information.
Requirements:
- High school diploma or equivalent.
- Two years of field service or merchandising experience preferred, ideally in a large-scale retail environment.
- Intermediate knowledge of Word, Excel, and Windows.
- Strong organizational, planning, and problem-solving skills, as well as strong interpersonal and communication skills.
Work Environment and Physical Demands:
Work Environment: Sales/service environment with varying locations and store setups. May be exposed to cramped quarters, dust, fumes, or odors. Travel required daily.
Physical Demands: Medium, lifting up to 30 lbs., occasionally pushing/pulling up to 100 lbs.
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