Field Service Representative

4 weeks ago


Jersey City, New Jersey, United States The Hillman Group Full time

Job Summary

As a Field Service Representative with The Hillman Group, you will provide merchandising services and on-site customer support to ensure effective maintenance of customer relationships and service programs.

Key Responsibilities:

  • Travel to and among customer store locations to maintain displays, assess inventory levels, and provide customer support.
  • Establish and maintain effective professional relationships with store personnel, including regular contact with store management.
  • Conduct product training for store personnel as required and improve sales through cross-merchandising and end cap placement.
  • Maintain and timely submit required records and receipts, and communicate regularly with supervision to ensure feedback of customer-related information.

Requirements:

  • High school diploma or equivalent.
  • Two years of field service or merchandising experience preferred, ideally in a large-scale retail environment.
  • Intermediate knowledge of Word, Excel, and Windows.
  • Strong organizational, planning, and problem-solving skills, as well as strong interpersonal and communication skills.

Work Environment and Physical Demands:

Work Environment: Sales/service environment with varying locations and store setups. May be exposed to cramped quarters, dust, fumes, or odors. Travel required daily.

Physical Demands: Medium, lifting up to 30 lbs., occasionally pushing/pulling up to 100 lbs.



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