Quality Assurance Housekeeping Supervisor
1 week ago
At Roost Detroit, we pride ourselves on delivering a unique luxury experience to our guests. We are currently seeking a Housekeeping Inspector who will play a crucial role in maintaining our high standards of cleanliness and service.
Key Responsibilities:
- Evaluate guest feedback regarding housekeeping services, ensuring prompt resolutions and implementing strategies to enhance guest satisfaction.
- Monitor adherence to the hotel’s housekeeping protocols and report any safety or security concerns.
- Oversee the procurement of housekeeping supplies, ensuring inventory levels are maintained in accordance with budgetary guidelines.
- Conduct regular inspections of guest rooms and common areas to guarantee compliance with brand standards.
- Manage linen inventory effectively and assess the quality of laundry services on a daily basis.
Qualifications:
- Strong attention to detail
- Effective communication skills
- Availability to work weekends
- Prior experience in housekeeping roles
Compensation and Benefits:
- Comprehensive benefits package including health, vision, dental, and life insurance.
- 401(k) retirement plan
- Paid time off including vacation, holidays, personal, and sick days
Roost Detroit is an equal opportunity employer committed to fostering an inclusive workplace free from discrimination. We value diversity and encourage qualified candidates to consider this opportunity.
Note: This job description is intended to provide a general overview of the position and does not encompass all responsibilities and qualifications associated with the role.
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