Café Counter Associate
20 hours ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Café Counter Associate at East End Cooperative Inc. As a key member of our food service team, you will be responsible for producing high-quality beverages and maintaining a fresh and appealing salad bar.
Key Responsibilities- Food Preparation and Production
- Ensure that food quality, quantity, freshness, and presentation meet all café standards.
- Prepare all assigned Counter items efficiently and accurately.
- Follow recipes and production batch lists to ensure consistency and quality.
- Maintain a clean and organized workspace, adhering to health and safety protocols.
- Restock and rotate inventory to ensure freshness and availability.
- Customer Service
- Provide exceptional customer service, responding to customer inquiries and resolving issues promptly.
- Engage with customers, building rapport and ensuring a positive experience.
- Communicate effectively with customers, colleagues, and management.
- Maintenance and Sanitation
- Maintain a clean and safe work environment, adhering to health and safety protocols.
- Ensure accurate completion of daily cleaning tasks.
- Report any equipment issues or maintenance needs to management.
- Teamwork and Communication
- Collaborate with colleagues to achieve departmental goals and objectives.
- Communicate effectively with colleagues, management, and customers.
- Participate in training and development opportunities to enhance skills and knowledge.
- Education and Experience
- High school diploma or equivalent required.
- At least 1 year of experience in a café, restaurant, or customer service environment.
- Skills and Qualifications
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, handling multiple demands and priorities.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to lift up to 50 pounds and stand for long periods.
- Flexibility to work a variety of shifts, including mornings, evenings, and weekends.
- Experience and Skills
- At least 2 years of experience in a café, restaurant, or customer service environment.
- Excellent understanding of quality food production from scratch and fundamental cooking techniques.
- Experience with knife skills and proper cutting techniques.
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