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Counter Sales Associate

2 months ago


Pittsburgh, Pennsylvania, United States Famous Supply Full time
About the Role

Famous Supply, a leading wholesale distributor, is seeking a highly motivated Counter Sales Associate to join our team. As a Counter Sales Associate, you will be responsible for providing exceptional customer service, understanding customer needs, and providing solutions to meet those needs.

Key Responsibilities
  • Customer Service: Provide friendly and helpful customer service to ensure customer satisfaction.
  • Order Processing: Process and schedule customer orders in a timely and efficient manner.
  • Inventory Management: Manage open orders and customer bids to ensure accurate inventory levels.
  • Warehouse Operations: Pull orders from the warehouse to serve customers and maintain a clean and organized counter area.
Requirements
  • Customer Service Mindset: Possess a customer-centric mindset and a strong ability to understand customer needs.
  • Technical Skills: Ability to use computer systems and software to process orders and manage inventory.
  • Physical Demands: Ability to stand on feet for majority of an 8-hour day and lift a minimum of 50 lbs.
  • Work Environment: Ability to work in a fast-paced environment with a strong focus on teamwork and communication.
Preferred Qualifications
  • HVAC and Plumbing Knowledge: Knowledge of HVAC and plumbing systems and products.
  • Forklift Experience: Experience operating a forklift in a warehouse environment.
  • RF Scanner Experience: Experience using an RF scanner to manage inventory.
  • Warehouse Experience: Experience working in a warehouse environment with a strong focus on inventory management and customer service.
About Famous Supply

Famous Supply is a family-owned business that treats its associates like family. We are committed to serving contractors, builders, and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way.