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Counter Sales Representative

2 months ago


Pittsburgh, Pennsylvania, United States Famous Supply Full time

About Us:
Famous Supply is a reputable wholesale distributor dedicated to serving contractors, builders, and remodelers across various sectors including HVAC, Plumbing, and Building Products. Since our inception in 1933, we have maintained a family-oriented culture that values our associates as family members.

Position Overview:
We are currently seeking a Counter Sales Associate who is enthusiastic, approachable, and possesses excellent customer service skills. This role is vital in ensuring our customers receive exceptional service while keeping our workspace organized and efficient.

Key Responsibilities:
- Deliver outstanding customer service
- Assess customer requirements and provide appropriate products and solutions
- Process and manage customer orders
- Oversee Open Orders and customer Bids
- Retrieve orders from the warehouse for customer fulfillment
- Maintain cleanliness and organization of the counter area

Physical Requirements:
Associates in this role will be required to handle substantial items such as water heaters and HVAC units.

Essential Skills and Experience:
- Strong customer service orientation
- Proficient in computer usage
- Ability to stand for extended periods during an 8-hour shift
- Capacity to thrive in a fast-paced environment
- Must be able to lift at least 50 lbs.

Preferred Qualifications:
- Knowledge of HVAC and/or Plumbing
- Experience operating forklifts
- Familiarity with RF Scanners
- Previous warehouse experience

What We Offer:
- Comprehensive Health, Vision, and Dental Insurance
- Paid Time Off including Vacation and Holidays
- Paid Maternity and Paternity Leave
- 401K with Employer Match
- Bonus Opportunities
- A strong organizational culture guided by our 40 Fundamentals
- A supportive family atmosphere
- Health and Wellness Coaching
- Fitness Reimbursement Program
- Associate Referral Bonus Program
- Opportunities for Learning and Development
- Leadership Development Programs
- Career Advancement Opportunities

At Famous Supply, we are committed to fostering a diverse workplace and encourage applicants from all backgrounds to apply. We provide equal employment opportunities to all qualified candidates without discrimination based on any legally protected characteristics.