Customer Support Supervisor
2 weeks ago
The Customer Support Supervisor is responsible for recruiting and onboarding new customer service representatives. This role involves training new hires on the company's customer service protocols, operational procedures, and industry best practices.
Key Responsibilities- Recruit and hire entry-level customer service staff.
- Conduct comprehensive training sessions on customer service standards and procedures.
- Manage and coordinate the schedules of team members to ensure optimal phone coverage.
- Provide ongoing coaching and support to enhance team performance.
The ideal candidate will possess strong leadership skills and a commitment to delivering exceptional customer service. Experience in a supervisory role within a customer service environment is preferred.
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Customer Support Supervisor
7 days ago
Knoxville, Tennessee, United States Alera Group, Inc. Full timePosition OverviewThe Customer Support Supervisor is responsible for overseeing the recruitment and training of new customer service representatives. This role is crucial in ensuring that all team members are well-versed in the company's customer service standards and operational protocols.Key ResponsibilitiesRecruit and onboard entry-level customer service...
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Customer Support Supervisor
2 weeks ago
Knoxville, Tennessee, United States Alera Group, Inc. Full timePosition OverviewThe Customer Support Supervisor is responsible for recruiting and onboarding new customer service representatives. This role includes training personnel on the organization's customer service standards, protocols, and optimal practices.Key ResponsibilitiesRecruit and hire entry-level customer service staff.Conduct training sessions to...
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Customer Support Specialist
7 days ago
Knoxville, Tennessee, United States Advanced Call Center Technologies Full timePosition Overview: Customer Experience Representative at Advanced Call Center Technologies (ACT)We are on the lookout for passionate individuals to represent our organization and enhance the experiences of our customers.At ACT, you will undergo extensive training in essential skills such as computer proficiency, negotiation strategies, and more.Become part...
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Collections and Customer Service Supervisor
2 weeks ago
Knoxville, Tennessee, United States Prestige Staffing - Healthcare Jobs - Revenue Cycle Full timeJob OverviewPosition Title: Supervisor for Patient Accounts and CollectionsSummary: In this role, you will oversee a dedicated team responsible for managing payment processing, self-pay collections, and customer service within a healthcare environment.Primary Responsibilities:Leadership & Development:Guide and mentor a team of payment processors, collectors,...
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Pharmacy Technician
4 days ago
Knoxville, Tennessee, United States HealthCare Support Full timeJob SummaryWe are seeking a skilled Pharmacy Technician to join our team at HealthCare Support. As a Pharmacy Technician, you will play a vital role in ensuring the accuracy and efficiency of our pharmacy operations.Key ResponsibilitiesFills and Prepares Medications: Fills prescription items, packaging medications for dispensing and for delivery, meeting the...
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Customer Support Specialist
2 weeks ago
Knoxville, Tennessee, United States IGT Solutions Full timeCustomer Support Role at IGT SolutionsWe are looking for individuals with a background in the travel sector or personal experience with travel services, such as air travel, car rentals, accommodations, cruises, and holiday packages. Candidates should have a minimum of one year of experience in a customer support environment and demonstrate exceptional...
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Customer Support Specialist
2 weeks ago
Knoxville, Tennessee, United States IGT Solutions Full timeCustomer Support Role at IGT SolutionsWe are looking for individuals with a background in the travel sector or personal experience with travel services, such as air travel, car rentals, accommodations, cruises, and holiday packages. Candidates should have a minimum of one year in a customer support role and demonstrate exceptional customer service abilities....
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Customer Support Specialist
2 weeks ago
Knoxville, Tennessee, United States IGT Solutions Full timeCustomer Support Role at IGT SolutionsWe are looking for individuals with a background in the travel sector or personal experience with travel services, including air travel, vehicle rentals, accommodations, cruises, and holiday packages. Candidates should have a minimum of one year of experience in a customer support environment and demonstrate exceptional...
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Customer Support Specialist
1 week ago
Knoxville, Tennessee, United States Girl Scout Council of Southern Appalachians Full timePosition OverviewAre you passionate about delivering exceptional customer support through various communication channels? Do you thrive in a role where assisting clients is your primary focus? If you are organized, detail-oriented, and eager to contribute to a nonprofit organization that empowers girls and young women, we invite you to consider this...
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Foster Care Support Team Supervisor
2 weeks ago
Knoxville, Tennessee, United States Clarvida, LLC Full timeFoster Care Support Team SupervisorAs the Foster Care Support Team Supervisor, you will work closely with the Foster Care Division to identify, certify, and support foster families within the designated area.Key Responsibilities:Attractive salary packageRequired Qualifications:A Bachelor's degree from an accredited institutionAt least 3 years of experience...
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Customer Support Specialist
2 weeks ago
Knoxville, Tennessee, United States IGT Solutions Full timeCustomer Support Role at IGT SolutionsWe are looking for individuals with a background in the travel sector or personal experience with travel services, such as air travel, vehicle rentals, accommodations, cruises, and holiday packages. Candidates should have a minimum of one year of experience in a customer support environment and demonstrate strong...
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Customer Support Coordinator
2 weeks ago
Knoxville, Tennessee, United States Southland Transportation Full timeSouthland Transportation - Customer Support CoordinatorPosition OverviewWe are looking for a dedicated Customer Support Coordinator to join our team. This role is essential for maintaining our commitment to excellent service in a dynamic work environment. The position entails a standard 40-hour work week during regular business hours.Key...
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Customer Support Trainee
2 weeks ago
Knoxville, Tennessee, United States Elotouch Full timeOverview:The Customer Care Intern plays a vital role in delivering exceptional service to our clients. This position focuses on managing product returns and ensuring customer satisfaction through effective communication and support.Key Responsibilities:Assist the Returns Management Authorization (RMA) team by initiating return processes and providing timely...
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Customer Support Specialist
1 week ago
Knoxville, Tennessee, United States RemX Full timeJob OverviewWe are seeking to hire a dedicated individual for an entry-level role within our Customer Support team. This position involves managing payments to Insurance Providers for escrow transactions related to mortgages. Candidates who possess a calm and composed demeanor on calls, alongside strong English communication skills and relevant experience,...
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Customer Support Specialist
2 weeks ago
Knoxville, Tennessee, United States Ole Ben Franklin Motors Full timeAbout Ole Ben Franklin MotorsAt Ole Ben Franklin Motors, we are on the lookout for dedicated Customer Support Specialists to enhance our team. Our goal is to deliver outstanding service to every customer by fostering relationships and building trust.Position OverviewStandard daytime hours from 9 am to 5 pm with alternating weekends offEvening shifts from 12...
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Customer Service Supervisor
2 weeks ago
Knoxville, Tennessee, United States MAPCO Full timeCustomer Service Leadership RoleKey Responsibilities:Ensure adherence to company customer service benchmarks.Implement cash handling procedures as per company policies.Comply with all applicable laws and regulations concerning the sale of regulated products and services.Follow safety protocols established by the company and health authorities for food...
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Customer Financial Support Specialist
2 weeks ago
Knoxville, Tennessee, United States Sitel Full timeCustomer Financial Support Specialist Role at Sitel Group Sitel Group is on the lookout for a Customer Financial Support Specialist to enhance our team. In this position, you will play a vital role in providing outstanding customer interactions through various communication platforms. Your responsibilities will include assisting clients with any suspicious...
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Customer Support Specialist
2 weeks ago
Knoxville, Tennessee, United States UT Federal Credit Union Full timeJob OverviewSUMMARY:The role involves addressing and responding to inquiries from members through the telephone support center. The individual is expected to deliver exceptional service to both current and prospective members via various communication channels including phone, email, and online banking. As the first point of contact, the representative...
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Bilingual Customer Support Specialist
2 weeks ago
Knoxville, Tennessee, United States Mvpind Full timePosition Title: Bilingual Customer Support SpecialistDepartment: Inventory ManagementCompany Overview: MVP is a worldwide leader in the manufacturing of fluid handling and production solutions tailored for industrial applications, particularly in the composites and adhesives sectors. With a legacy spanning over 80 years, MVP has established itself as a...
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Sales and Customer Support Specialist
2 weeks ago
Knoxville, Tennessee, United States Marshall Cleaning Service Llc Full timeJob OverviewThis is a remarkable opportunity for the right candidate. We are seeking a dynamic, self-driven individual who is eager to learn, grow, and take on leadership roles. The ideal candidate must be adaptable and possess a strong ability to manage multiple tasks while maintaining attention to detail and organization.Position Type: Full-timeKey...