Front Office Registration Coordinator

1 week ago


Coon Rapids, Minnesota, United States Nystrom & Associates, Ltd. Full time
Job Summary

Nystrom & Associates, Ltd. is seeking a highly organized and detail-oriented Front Office Registration staff to join our team. As a key member of our front office team, you will be responsible for registering and integrating new patients, educating patients and clinicians on our services, and maintaining awareness of trends and needs for new services.

Key Responsibilities
  • Register and integrate new patients in emerging programs
  • Educate patients and clinicians on all services offered within the clinic, including other NAL programs and locations
  • Attend staff meetings and trainings as needed to educate staff on the live referral process and other Registration processes
  • Follow up with clinicians regarding patient care issues and patient scheduling
  • Maintain awareness of trends, patterns, and need for new services; report these to management as needed
  • Record all incoming calls and daily check outs in accordance with current policy and procedure
  • Assist with the front desk and answering intake calls depending on clinic needs
  • Assist with shift coverage in the event of staff shortage
Benefits
  • Medical & Dental insurance
  • Paid Time Off (PTO)
  • Paid Holidays (Nystrom is closed in observance of 5-7 Holidays a year and staff are not required to work)
  • Opportunities for professional growth and career advancement
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) for applicable medical and dependent care expenses
  • 401(K) Retirement Plan with employer matching contribution
  • Supplemental insurances, such as short-term disability, cancer insurance, and accident insurance
  • Employee Assistance Program
  • Free Term Life Insurance Policy
  • Tuition discounts with a number of schools:
    • St. Mary's University - 10% discount
    • University of Northwestern - St. Paul - 10% discount for select programs
    • Bethel University - $400 Scholarship per term for select programs
    • Capella University - 10% tuition discount plus additional perks
    • Adler Graduate School - 10% tuition reduction

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