Healthcare Coordination Specialist

2 weeks ago

Bar Harbor, Maine, United States RICBT Full time
Patient Care Coordinator

At RICBT, we are dedicated to fostering optimal mental health and unwavering support for our clients and our team members alike.

RICBT recognizes that our practice's strength lies in our outstanding personnel. We empower our clinicians to cultivate a successful and rewarding caseload within a culture that values innovation, professionalism, and a healthy work/life balance. We are currently seeking a Patient Care Coordinator (Full-Time) to join our team.

The Intake Team serves as the core of our practice. The responsibilities outlined below enable us to onboard new patients, oversee existing patient management, enhance clinician productivity and satisfaction, drive revenue cycle management success, and effectively communicate with patients, families, and referral sources.

Schedule: Monday - Friday, 9:00 am - 5:00 pm

Compensation: The hourly rate for this position is $24.00, with pay determined by various factors, including education, work experience, and certifications.

Qualifications:
  • Bachelor's degree (mandatory)
  • Personable, intelligent, articulate, and detail-oriented
  • Proficient with technology
  • Eager to learn and develop in the role
Preferred Skills & Experience:
  • Handle incoming calls
  • Oversee patient interactions in the office
  • Coordinate patient appointments
  • Act as a dedicated administrative support for multiple clinicians
  • Dedicated admins manage clinician schedules, new patient flow, and assist with administrative duties such as phone calls, paperwork, and follow-ups on lab work or medical record requests.
  • Manage processes related to record requests
Benefits:
  • Health, Dental, and Vision insurance
  • Life insurance
  • 401(k) plan with company matching
  • Paid time off (PTO)
  • Employee Assistance Program (EAP)
About RICBT

RICBT is a truly multidisciplinary mental health, psychotherapy, and coaching practice specializing in evidence-based cognitive behavioral approaches. We are passionate about assisting individuals in overcoming a variety of emotional challenges and helping them excel in their roles as students, partners, parents, or professionals. With a team of over sixty psychologists, psychotherapists, and psychiatrists across multiple locations, we serve a broad geographic area. Our primary objectives at RICBT are to provide exceptional experiences for our patients and to maintain a work culture that is relaxed, close-knit, educational, and conducive to professional growth.

RICBT is proud to be part of the Refresh Mental Health network, which offers outstanding operational support and resources, allowing clinicians to focus on delivering exemplary care. This partnership enhances our capabilities while preserving our local identity and leadership.

Refresh Mental Health is an Equal Opportunity Employer that values diversity in the workplace. We are committed to building an inclusive team that welcomes individuals from all backgrounds, including those from LGBTQIA+ communities, various ethnic groups, people with disabilities, foreign-born residents, and veterans. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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