Outreach Specialist for Citizenship Corps

2 weeks ago

Woodbridge, Virginia, United States CASA de Maryland Inc Full time
CASA OVERVIEW:

CASA is dedicated to fostering a more equitable society by empowering and enhancing the living conditions of working-class: Black, Latino/a/e, Afro-descendent, Indigenous, and Immigrant Communities. Our vision is anchored in the collective strength of our community, and our inclusive, enduring, member-driven movement fundamentally transforms communities and systems to ensure that the needs, aspirations, and dreams of our members are fully realized as we pursue justice and complete liberation both locally and in solidarity with others globally.

CASA operates alongside a sister organization, CASA in Action. Individuals in this role will not engage with CASA in Action, nor will they undertake any activities or incur expenses related to CASA in Action.

DEPARTMENT OVERVIEW:

The citizenship initiative is part of the Immigrant Integration Department. Its Director co-supervises the Virginia Immigrant Integration Manager, alongside the CASA Virginia State Director. The Immigrant Integration Department manages CASA's citizenship efforts across Maryland, Pennsylvania, and Virginia, assisting over 1,300 individuals each year in preparing their N-400 applications, accessing comprehensive services, and achieving U.S. citizenship.

This role will be based in Woodbridge, Virginia. The CASA Virginia State Director, who oversees the Virginia Immigrant Integration Manager, will hold regular meetings with CASA's Director of Immigrant Integration regarding program performance and will support the VA Immigrant Integration Manager in supervising this position.

ROLE SUMMARY:

The Outreach Specialist for Citizenship Corps is tasked with conducting outreach to identify Lawful Permanent Residents (LPRs), assessing their eligibility to apply, evaluating their related service needs for a successful application process, and referring them to specific service providers as necessary. Utilizing a no-code software application developed by CASA, they will gather contact information, perform an initial eligibility screening, and identify needs for ESOL classes, citizenship classes, legal assistance, and/or affordability services. After identifying eligible LPRs and completing the screening and assessment, the specialist will follow established procedures for corresponding referrals. To identify LPRs, Outreach Specialists will engage in field outreach and participate in community events where potential LPRs are present in their everyday lives, including but not limited to school meetings, church gatherings, ethnic/national festivals, and community fairs.

KEY RESPONSIBILITIES:

Responsibilities may include, but are not limited to:
  • Identify outreach opportunities such as PTA meetings, ethnic festivals, and collaborations with ethnic supermarkets and restaurants. Contact event managers and coordinate attendance for outreach efforts.
  • Conduct door-to-door and site-based outreach utilizing digital technology in the field.
  • Perform data entry tasks.
  • Attend events to engage with LPRs, maintaining a log that includes event details, contact persons, and a list of interviewed LPRs, among other relevant information.
  • Conduct individualized citizenship eligibility screenings and needs assessments.
  • Ensure effective data collection and monitoring using the no-code tool developed by CASA and CASA's Salesforce database to generate reports for program evaluation and stakeholder sharing.
  • Participate in CASA citizenship clinics to assist identified LPRs in obtaining necessary services.
  • Develop volunteer opportunities and recruit and train volunteers.
  • Support the Program Manager in maintaining and developing partnerships with key stakeholders.
  • Attend all required training sessions offered by CASA and partners, as assigned by the Program Manager.
  • Perform other job-related duties related to outreach to LPRs as assigned.
EDUCATION/CERTIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
  • Bachelor's Degree preferred.
  • Comprehensive knowledge of the citizenship process.
  • Ability to work flexible hours, including evenings and weekends, to attend community events.
  • Bilingual in English/Spanish or English/French, to effectively engage in community events.
  • Strong listening skills to capture relevant details during conversations with community members.
  • Detail-oriented to ensure accurate data entry in databases.
  • Ability to manage a database and high comfort level with computer programs, including Microsoft Word and Excel, with a willingness to learn additional necessary software.
  • Deep commitment to social change and to strengthening CASA as a membership organization where members hold decision-making authority.
  • Strong interpersonal communication, problem-solving, and adaptability skills.
  • Ability to work independently and collaboratively as part of a team.
  • Demonstrated success and passion for working with families from diverse backgrounds, particularly the immigrant population with limited formal education.
  • Must possess reliable transportation and a valid U.S. driver's license, as tasks require regular attendance at events throughout Northern Virginia.
  • Preferred experience in community outreach and/or field canvassing, particularly with immigrant or Black, Indigenous working-class families.
REQUIRED LICENSES:

Valid Driver's License

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand or sit. The employee is occasionally required to walk or perform repetitive motions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to wet and/or humid conditions and outdoor weather conditions. The noise level in the work environment is usually moderate. The employee may need to work outdoors, under varying weather conditions.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

OSHA: A Citizenship Corps Outreach Specialist is not to handle any human body fluids, biological agents, laboratory chemicals, or be exposed to hazardous materials such as noise, asbestos, or carcinogens.

CASA Inc. and CASA in Action do not discriminate on the basis of race, color, creed, religion, gender identity, sexual orientation, age, mental or physical disability, ancestry, marital status, or national origin.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

CASA has implemented a mandatory vaccination policy requiring COVID-19 Booster vaccination(s) for all employees and prospective employees, AmeriCorps members, and paid or non-paid internships. In accordance with CASA's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees, AmeriCorps members and interns, and their families, CASA members and visitors, and the community at large from infectious diseases that may be reduced by vaccinations.

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