Service Manager
1 month ago
Position Overview: Charlton Oil and Propane is seeking an experienced Service Manager to oversee a department of 6 technicians and a master plumber. The Service Manager ensures efficient service operations, customer satisfaction, and mentoring the team of service technicians and office staff. This role requires capable leadership, good communication, and hands-on understanding of managing a team of service technicians.
Key Responsibilities:
- Service Operations Management:
- Oversee daily operations of the service department, ensuring timely and efficient dispatching and job completion.
- Monitor and mentor service technicians. Review and approve weekly time cards.
- Coordinate with other departments for permitting, service scheduling and billing.
- Serve in on-call rotation as needed and be available for service technician support.
- Customer Service:
- Address and resolve customer complaints and service issues.
- Maintain strong relationships with customers and partners in our community.
- Communicate with office staff to coordinate service work and customer expectations.
- Provide quotations for new installations, major repairs and equipment upgrades
- Safety and Compliance:
- Ensure service activities comply with regulations and safety standards.
- Conduct safety training and inspections to maintain a safe working environment and customer installations.
- Keep up-to-date with industry regulations and standards, implementing necessary changes to maintain compliance.
Qualifications:
- Experience managing a team of employees
- Relevant certifications and training in the oil, propane, HVAC industry are necessary
- Strong communication and customer service abilities
- Knowledge of industry regulations and safety standards
- Strong organizational and problem-solving skills
- Computer skills (word, excel), ability to use phone and tablet apps
- Valid driver's license and ability to travel as needed
-
Service Manager
4 days ago
Charlton, United States Charlton Oil & Propane Company Full timeJob DescriptionJob DescriptionCharlton Oil and Propane is a family-owned energy company delivering fuel and providing service to Charlton, Mass and nearby towns. Our business has grown over the last 30 years by providing a high level of personal customer service and building relationships in the communities we serve. Our core values include organization,...
-
Service Operations Manager
2 weeks ago
Charlton, United States Charlton Oil & Propane Company Full timeJob SummaryCharlton Oil and Propane is seeking a seasoned Service Manager to oversee a team of 6 technicians and a master plumber. The ideal candidate will possess excellent leadership skills, strong communication abilities, and a hands-on approach to managing a service team.The Service Manager will be responsible for ensuring efficient service operations,...
-
Service Operations Manager
1 month ago
Charlton, United States Charlton Oil & Propane Company Full timeJob OverviewCharlton Oil and Propane is seeking a seasoned Service Manager to lead a team of 6 technicians and a master plumber. The ideal candidate will have a proven track record of efficient service operations, customer satisfaction, and team mentoring. This role requires strong leadership, effective communication, and hands-on experience in managing a...
-
Service Coordinator
2 weeks ago
Charlton, United States Charlton Oil & Propane Company Full timeJob OverviewCharlton Oil and Propane is seeking a Service Coordinator to manage the process of new customer installations, service calls, and annual cleanings. The ideal candidate will have excellent organizational and communication skills, with the ability to multitask and work effectively in a team environment.The Service Coordinator will be responsible...
-
Service Coordinators
3 weeks ago
Charlton, United States Jobs for Humanity Full timeCompany DescriptionJobs for Humanity is collaborating with Upwardly Global and with Nichols Enterprises to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Nichols EnterprisesJob DescriptionSUMMARY: Charlton Oil and Propane in Charlton is seeking to fill a full-time experienced year-round...
-
Service Coordinator
4 weeks ago
Charlton, United States Charlton Oil & Propane Company Full timeJob DescriptionCharlton Oil and Propane is a family-owned energy company delivering fuel and providing service to the local community. Our business has grown over the years by providing a high level of personal customer service and building relationships with our customers and partners. Our core values include organization, cleanliness, prompt response, and...
-
Service Coordinators
1 month ago
Charlton, United States Jobs for Humanity Full timeCompany Description Jobs for Humanity is collaborating with Upwardly Global and with Nichols Enterprises to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Nichols Enterprises Job Description SUMMARY: Charlton Oil and Propane in Charlton is seeking to fill a full-time experienced...
-
Service Coordinator
3 weeks ago
Charlton, Massachusetts, United States Jobs for Humanity Full timeJob Title: Service CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Charlton Oil and Propane. As a Service Coordinator, you will be responsible for managing the process of new customer installations, service calls, and annual cleanings. You will work closely with our team of Master Plumbers,...
-
Service Coordinator
4 weeks ago
Charlton, Massachusetts, United States Charlton Oil & Propane Company Full timeJob SummaryWe are seeking a highly skilled Service Coordinator to provide exceptional customer service and technical support to our clients. As a key member of our team, you will be responsible for resolving customer inquiries and issues, providing product information, and ensuring seamless service delivery.Key ResponsibilitiesCustomer Service: Handle...
-
Service Operations Coordinator
2 weeks ago
Charlton, Massachusetts, United States Jobs for Humanity Full timeJob Title: Service CoordinatorCompany Description: Jobs for Humanity is a collaborative effort with Upwardly Global and Nichols Enterprises to create an inclusive and just employment ecosystem.We support individuals from diverse backgrounds and walks of life.Job Summary:Charlton Oil and Propane in Charlton is seeking a full-time, experienced Service...
-
Service Operations Coordinator
1 month ago
Charlton, Massachusetts, United States Jobs for Humanity Full timeJob Title: Service CoordinatorCompany Description: Jobs for Humanity is a collaborative effort with Upwardly Global and Nichols Enterprises to create an inclusive and just employment ecosystem.We support individuals from diverse backgrounds.Company Name:Nichols EnterprisesJob Summary:Charlton Oil and Propane in Charlton is seeking a full-time experienced...
-
Operations Manager
4 weeks ago
Charlton, Massachusetts, United States CVS Health Full timeOperations Manager Job DescriptionAt CVS Health, we're committed to delivering exceptional healthcare services to our customers. As an Operations Manager, you'll play a vital role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.Key Responsibilities:Lead and manage a...
-
General Manager
1 month ago
Charlton, United States McDonald's Full timeDescription As a General Manager, you will be responsible for overseeing and optimizing customer satisfaction, sales, and profit. Requirements: The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high,...
-
Field Service Technician
2 weeks ago
Charlton, Massachusetts, United States Intertape Polymer Group (IPG) Full timeJob Title: Field Service TechnicianAt Intertape Polymer Group (IPG), we are seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will provide technical support to national accounts, distributors, and end users, ensuring that our customers receive the best possible service.Key Responsibilities:Provide...
-
Customer Service Representative
4 weeks ago
Charlton, United States Global Partners Full timeJob Description: Global Partners LP is seeking a highly motivated and customer-focused Guest Service Associate to join our team. As a Guest Service Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment. Key Responsibilities: Provide excellent customer...
-
Restaurant Closing Manager
6 days ago
Charlton, Massachusetts, United States McDonald's Full timeMcDonald's Closing Manager Job DescriptionAs a Closing Manager at McDonald's, you will be responsible for ensuring the smooth operation of our restaurant during closing hours. This includes managing the team, maintaining high standards of quality, service, and cleanliness, and ensuring that all tasks are completed efficiently.Key Responsibilities:Manage the...
-
Restaurant Closing Manager
6 days ago
Charlton, United States McDonald's Full timeAbout the RoleWe are seeking a highly motivated and organized Closing Manager to join our team at McDonald's. As a Closing Manager, you will be responsible for ensuring the smooth operation of our restaurant during the closing shift, including managing staff, maintaining high standards of quality and cleanliness, and meeting sales targets.Key...
-
Maintenance Operations Manager
1 month ago
Charlton, Massachusetts, United States C&W Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Maintenance Operations Manager to join our team at C&W Services. As a key member of our facilities management team, you will be responsible for ensuring the efficient operation of our facilities and delivering high-quality maintenance services to our clients.Key ResponsibilitiesDevelop and...
-
Operations Manager
5 months ago
Charlton, United States NAES Corporation Full timeMillennium Power, situated in Charlton, MA, emerges as a pioneering force in the pursuit of sustainable energy solutions. With its impressive 360-Megawatt combined cycle power plant, it harnesses the potential of natural gas as its primary fuel source. Enhanced by cutting-edge technology such as the Siemens 501G combustion turbine paired harmoniously with...
-
Assistant Maintenance Manager
2 weeks ago
Charlton, Massachusetts, United States C&W Services Full timeAbout the RoleWe are seeking a highly skilled and experienced Assistant Maintenance Manager to join our team at C&W Services. As a key member of our maintenance operations team, you will play a critical role in ensuring the efficient operation of our facilities and delivering high-quality maintenance services to our clients.Key ResponsibilitiesLead and...