Skype/TEAMS Support Specialist
2 days ago
We are seeking a highly skilled Skype/TEAMS Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch support for MS TEAMS to our Enterprise Level customers.
Key Responsibilities:
- Provide support for MS TEAMS to Enterprise Level customers
- Collaborate with colleagues to resolve complex issues
- Work with customers to understand their needs and provide solutions
Requirements:
- 3+ years of troubleshooting experience in IT support
- Strong technical writing skills and familiarity with Microsoft 365 Office Applications
- Experience troubleshooting VoIP call quality issues and strong networking experience
Nice to Have:
- MSFT Certifications such as Microsoft 365 Certified: Teams Administrator Associate
- Previous MSFT work experience
- Experience working with and supporting customers in another language(s)
About Experis:
Experis is a leading global workforce solutions company that helps organizations transform in a fast-changing world of work. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.
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Skype/Teams Support Specialist
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