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Practice Operations Supervisor

2 months ago

Hermosa Beach, California, United States Hermosa Beach Endodontics Full time
Job Overview

Position: Practice Operations Supervisor
Type: Full-time

About Us: At Hermosa Beach Endodontics, we are committed to delivering outstanding dental services while fostering a friendly atmosphere for our patients. With a decade of experience in the Southbay region, we are eager to grow our practice and build lasting relationships within the Hermosa Beach community.

Role Summary: We are in search of a motivated and skilled Practice Operations Supervisor to enhance our operational efficiency. This role is vital for ensuring a seamless experience for both our staff and patients. The ideal candidate will be meticulous, organized, and possess strong communication abilities.

Key Responsibilities:

  • Manage the daily functions of the practice, including scheduling, patient flow, and administrative tasks.
  • Oversee patient appointment management, including confirmations, rescheduling, and follow-ups.
  • Collaborate with dental personnel to guarantee effective patient care and compliance with practice protocols.
  • Address patient inquiries and concerns professionally and promptly.
  • Maintain accurate patient records and ensure all documentation is current.
  • Supervise billing and insurance claims, verifying patient coverage and resolving discrepancies.
  • Ensure the office is adequately supplied and manage inventory levels.
  • Support marketing initiatives to enhance the practice's visibility in the community.
  • Train and oversee administrative staff, ensuring high performance and exceptional customer service.

Qualifications:

  • Prior experience as an Office Manager in a dental or healthcare setting is preferred.
  • Strong knowledge of dental terminology and procedures.
  • Exceptional organizational and multitasking capabilities.
  • Excellent communication and interpersonal skills.
  • Proficient in dental practice management software and Microsoft Office Suite.
  • Understanding of billing and insurance processes.
  • Ability to manage sensitive information with discretion.
  • Positive demeanor and a collaborative spirit.

Benefits:

  • Competitive salary based on experience.
  • Health insurance coverage.
  • Paid time off.
  • Opportunities for professional development.
  • A supportive and collaborative work environment.

Application Process: Interested candidates are encouraged to submit their resume along with a cover letter outlining their qualifications and fit for this role.