Operations Supervisor
17 hours ago
At CVS Health, we're committed to delivering exceptional customer service and driving store execution and performance. As an Operations Supervisor, you'll play a key role in leading our store management team and ensuring that our stores run smoothly. Your focus on excellent customer service will help build consumer loyalty and drive business results.
Key Responsibilities:
- Lead store management and supervisory staff to achieve store execution and performance goals
- Ensure effective communication with store management and crews
- Assist customers with their questions, problems, and complaints
- Provide personalized customer service feedback and coaching
- Maintain customer/patient confidentiality
Requirements:
- Deductive reasoning ability, analytical skills, and computer skills
- Advanced communication skills, supervision, and influencing skills
- Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts
Preferred Qualifications:
- Experience as a retail supervisor
Education:
High School diploma or equivalent preferred but not required.
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