Restaurant Operations Manager

2 days ago

Hollywood, California, United States Gecko Hospitality Full time
Job Overview

We are seeking an experienced General Manager to oversee our West Hollywood location. The ideal candidate will have a strong background in restaurant operations, with a focus on delivering exceptional customer service and driving sales growth.

Key Responsibilities:

  • Ensure smooth restaurant operations, including food quality, hospitality, and adherence to company standards for sales and profits.
  • Supervise and maintain front-of-house displays, organization, and cleanliness.
  • Be knowledgeable in both front-of-house and back-of-house processes and assist as needed.
  • Uphold food safety and workplace safety standards, ensuring all staff follow guidelines.
  • Address maintenance issues and ensure cleanliness of all areas and equipment.
  • Oversee the opening and closing of the restaurant, including POS cash outs and report generation.
  • Maintain inventory and ensure sufficient cash and operating supplies.
  • Prepare and post team schedules weekly, adhering to labor goals.

Purchasing:

  • Manage supply orders, including food, janitorial, and office supplies.
  • Conduct weekly and monthly inventories, track discrepancies, and communicate with the Area Manager.

HR, Training, and Development:

  • Ensure all team members receive proper training and cross-training.
  • Hire, onboard, and orient new staff, ensuring all necessary documentation is completed.
  • Identify high-potential team members for further development.
  • Conduct staff performance evaluations and address performance issues through coaching or discipline.
  • Ensure compliance with workplace safety, harassment prevention, and other required training.
  • Document and address behavioral or performance issues according to company policy.

Administration and Finance:

  • Monitor controllable costs (food, labor, supplies), making adjustments to meet targets.
  • Process invoices, tips, petty cash, and bank deposits per company policy.
  • Participate in weekly financial reviews and report performance to management.

Personnel Administration:

  • Handle recruitment, interviews, and personnel documentation.
  • Oversee terminations and ensure all required paperwork is completed.
  • Ensure staff comply with break and timecard regulations.

Work Environment and Requirements:

  • Flexibility in scheduling, including weekends, nights, and holidays.
  • Minimum of 2 years of experience as a restaurant or specialty retail food store manager.
  • High school diploma required, college/technical education preferred.
  • Required certifications: food safety, sexual harassment prevention, and ABC/RBS (if applicable).

Physical Requirements:

  • Ability to work on your feet for up to 10 hours, lift 40 lbs, and perform tasks that require bending, climbing, and manual dexterity.

#GHTM

Company DescriptionOur dedicated hospitality team of recruiters have spent over 50 years collectively in F&B operations, and now help other companies attract the top talent. If you have drive, like to have fun at work but also tend to be a bit of a perfectionist, we want to discuss opportunities with you TODAY

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