Professional Relations Specialist

2 weeks ago

Los Angeles, California, United States Lightfully Behavioral Health Full time
Job Title: Professional Relations Specialist

Lightfully Behavioral Health is a leading provider of mental health treatment services, offering a comprehensive continuum of care that includes residential, partial hospitalization, intensive outpatient, and virtual services. We are seeking a highly motivated and results-driven Professional Relations Specialist to join our Outreach Department.

Job Summary

The Professional Relations Specialist will be responsible for prospecting activities that increase brand awareness and B-to-B lead generation for the outreach team. This role will involve engaging and nurturing referent leads until they are qualified sufficiently to pass to Outreach for active engagement. The ideal candidate will have a strong understanding of behavioral health and the sales process, as well as excellent communication and interpersonal skills.

Responsibilities

  • Conduct prospecting and cold-calling activities to support professional relationship development in the early stages of the sales process.
  • Work to make meaningful connections with prospects that will convert to long-term, productive referral relationships.
  • Support general needs of the Outreach team, including new territory launch and low-census focal areas.
  • Moves prospects through early stages of the Lightfully sales process.
  • Supports marketing campaigns and promotional offers to help optimize revenue.
  • Attends field sales meetings/trainings as appropriate.
  • Completes targeted research for viable prospects.
  • Detailed documentation of prospecting efforts and referent engagement.

Requirements

  • BA/BS, preferred.
  • 1-2 years previous business experience in one or more of the following areas: business development, education, marketing/communications.
  • Strong understanding of CRM tools and experience is a plus.
  • Strong phone, prospecting, sales, customer service, and interpersonal skills.
  • Ability to effectively communicate with internal stakeholders.
  • Ability to work independently as needed with a high degree of detail orientation.
  • Ability to work efficiently in a fast-paced environment.
  • Establishes and maintains strong relationships with the teams they support.
  • Ability to multi-task and prioritize workload to maximize efficiency.
  • Effective listener to understand prospect needs.
  • Strong organizational skills.
  • Strong written and verbal communication skills.
  • Motivated and results-driven.

Pay and Benefits

The pay range for this position is $28-33/hour. This role is eligible for a bonus plan.

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