Front Desk Clerk
3 weeks ago
Front Desk Clerk Job Summary
We are seeking a dedicated and flexible Front Desk Clerk to join our team at Mandalay Bay. As an On-Call Front Desk Clerk, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our front desk.
Key Responsibilities:
- Provide exceptional guest service and respond to guest inquiries in a timely and professional manner.
- Process guest check-ins and check-outs, and handle room assignments and key distributions.
- Manage front desk operations, including handling guest complaints and resolving issues in a fair and efficient manner.
- Work collaboratively with other departments to ensure seamless guest experiences.
Requirements:
- High school diploma or equivalent required.
- Previous experience in a front desk or customer service role preferred.
- Excellent communication and problem-solving skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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