Front Desk Clerk

3 weeks ago


Sens, Bourgogne-Franche-Comté, United States MGM Resorts International Full time

Front Desk Clerk Job Summary

We are seeking a dedicated and flexible Front Desk Clerk to join our team at Mandalay Bay. As an On-Call Front Desk Clerk, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our front desk.

Key Responsibilities:

  • Provide exceptional guest service and respond to guest inquiries in a timely and professional manner.
  • Process guest check-ins and check-outs, and handle room assignments and key distributions.
  • Manage front desk operations, including handling guest complaints and resolving issues in a fair and efficient manner.
  • Work collaboratively with other departments to ensure seamless guest experiences.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a front desk or customer service role preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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