Hotel Front Desk Associate

4 weeks ago


Sens, Bourgogne-Franche-Comté, United States Station Casinos Full time
Job Summary:

As a Hotel Front Desk Clerk at Station Casinos, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include checking in and out guests, managing room assignments, and handling guest inquiries. You will also be responsible for maintaining accurate records and ensuring that all guest interactions are handled in a professional and courteous manner.

Key Responsibilities:

• Greet and welcome guests upon arrival
• Check in and out guests, manage room assignments, and handle guest inquiries
• Maintain accurate records and ensure that all guest interactions are handled in a professional and courteous manner
• Respond to guest special requests and resolve any issues that may arise

Requirements:

• 1-2 years of customer service or reception experience preferred
• Ability to communicate effectively with guests, team members, and management
• Ability to work in a fast-paced environment and multitask
• Basic computer skills and ability to operate a front office system

What We Offer:

• Competitive salary and benefits package
• Opportunities for career advancement and professional growth
• A dynamic and supportive work environment

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