Insurance Coordinator

14 hours ago


Mooresville, North Carolina, United States Specialty1 Partners Full time
Job Title: Insurance Coordinator

We are seeking a highly organized and detail-oriented Insurance Coordinator to join our team at Queen City Endodontics - Lake Norman. As an Insurance Coordinator, you will play a vital role in ensuring our patients receive the maximum benefits from their insurance coverage while delivering exceptional patient experiences.

Responsibilities:
  • Verify patients' dental insurance coverage and benefits.
  • Communicate with insurance companies to obtain pre-authorizations for treatments.
  • Assist patients in understanding their insurance coverage and estimated costs.
  • Submit accurate and timely insurance claims electronically and via mail.
  • Follow up on outstanding insurance claims, appeals, and denials.
  • Maintain up-to-date knowledge of dental insurance policies and industry changes.
  • Collaborate with the front desk and clinical teams to ensure accurate patient information and treatment codes.
  • Provide excellent customer service by addressing insurance-related inquiries and concerns.
  • Educate patients on available payment options for uncovered services.
Requirements:
  • Previous experience in a similar role equating to 1-2 years of experience in similar work.
  • High school diploma or equivalent.
  • Previous experience as a dental insurance coordinator or in a similar role is preferred.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with the ability to maintain accurate records and documentation.
  • Proficiency in dental practice management software and Microsoft Office Suite.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Problem-solving skills to navigate insurance claim discrepancies and denials.
  • High level of professionalism and a patient-centric attitude.
Why Work with Us:

At Specialty1 Partners, we value our employees and strive to create a diverse and inclusive work environment. We offer a range of benefits, including BCBS High Deductible & PPO Medical insurance Options, VSP Vision Coverage, and Principal PPO Dental Insurance. We also offer paid time off, a diverse and inclusive work environment, and a strong culture of honesty and teamwork.

We believe in transparency through the talent acquisition process and support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.


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