Administrative Support Specialist for Business Growth
3 days ago
We are seeking a highly skilled Client Success Lead to join our team at Hantik Development Ltd. as an Administrative Support Specialist for Business Growth. The ideal candidate will possess exceptional communication skills, strong organizational abilities, and the ability to work effectively in a fast-paced environment.
About Us
Hantik Development Ltd. is a rapidly growing business that requires a Client Success Lead with expertise in mailroom management, office services, and customer satisfaction. As an Administrative Support Specialist for Business Growth, you will be responsible for delivering top-notch service to our clients while maintaining a high level of productivity and efficiency.
Responsibilities
Key responsibilities of this role include:
- Processing Mail: You will manage mail processing for multiple clients and have experience with office services.
- Resource Management: You will oversee all resources within the operation, including people, hardware/software, and facilities.
- Track Activity/Performance: You will track client requests using approved tracking mechanisms and ensure timely completion.
- Keep Mail Inventory Low: You will maintain a low mail inventory and develop systems to track mail from receipt to delivery.
- Develop Systems: You will create value-added services and coach, develop, and cross-train current team members.
- Maintain Documentation: You will maintain consistent documentation monitoring the status of each employee.
Qualifications
The ideal candidate should possess a minimum of 5+ years of experience in high-level relationship building and operational management. Previous management/supervisor experience overseeing 5-10 employees is also required. Additionally, the ability to build business relationships and interact effectively with C-level executives is essential. Exceptional computer skills are necessary, and industry-related experience is a plus.
Compensation and Benefits
This full-time position offers a competitive salary range of $70,000 - $90,000 per year, along with benefits such as bonus, employee assistance program, employee discount, paid time off, and referral program. Schedule includes day shift (10:00 AM to 6 PM) on Monday to Friday.
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