Patient Intake Coordinator

4 weeks ago


Le Crotoy, Hauts-de-France, United States Serenity Healthcare Full time
Job Description

Patient Intake Coordinator

Serenity Healthcare is seeking a compassionate and empathetic Patient Intake Coordinator to support our patients in understanding the benefits of medication, TMS, and Ketamine treatment options. As a key member of our team, you will play a crucial role in maximizing patient care and healing by providing exceptional support and allowing our providers to focus on diagnosis and treatment.

Key Responsibilities:

  • Provide high-quality patient care through active listening and understanding.
  • Gather and verify patient information to ensure accurate care.
  • Communicate effectively with healthcare providers to ensure seamless patient care.
  • Educate patients on treatment options and provide coaching to support their well-being.

Benefits:

  • Career advancement opportunities within a dynamic and growing organization.
  • Comprehensive medical, dental, and vision insurance (Serenity covers 90% of premium).
  • Employee referral program and generous PTO policy.
  • 10 paid holidays per year.

Requirements:

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Previous experience working with computer-based information systems.
  • Proven ability to multitask in a fast-paced environment and maintain resilience in challenging situations.
  • 2+ years of experience in a full-time customer service role.

About Serenity Healthcare:

We are a leader in healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our evidence-based approach and proven results drive our commitment to helping patients take back their lives. Learn more about our mission and values.



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