Retail Operations Manager

2 weeks ago


Birmingham, Alabama, United States Alabama Goodwill Industries Inc Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Operations Manager to join our team at Alabama Goodwill Industries Inc. As an Assistant Store Manager, you will play a key role in leading our store team and driving business growth.

Key Responsibilities:

  • Assist in generating new business and maintaining existing customer relationships
  • Recruit and train new store team members
  • Assist store staff and operations
  • Ensure safety standards are being followed
  • Learn and utilize AGI's Web Enabled Statistical Analytics
  • Meet labor, expenses, and revenue goals
  • Complete store reports as needed
  • Assist with planning and implementing merchandising strategies
  • Communicate effectively with the corporate office
  • Resolve customer and donor complaints
  • Provide world-class customer service
  • Demonstrate teamwork and cooperation

Requirements:

  • Detail-oriented and effective communication skills
  • Problem-solving abilities and a driven personality
  • 1-3 years of experience in a retail supervisory position
  • High school diploma or equivalent, undergraduate degree preferred
  • Positive work history and ability to work with minimal supervision
  • Value diversity and hold a valid Driver's License
  • Ability to lift up to 50 lbs.

About Us:

Alabama Goodwill Industries Inc is an Equal Opportunity Employer committed to creating a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.



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