Regional Retail Operations Leader
2 weeks ago
About the Position
Kohl's is seeking a Regional Retail Operations Leader to enhance our management team. In this role, you will oversee 15-20 retail locations, ensuring the successful implementation of company priorities such as boosting sales, improving customer satisfaction, managing financial performance, and nurturing your team.
Relocation assistance is available.
Key Responsibilities
Your duties will include:
- Driving revenue, profitability, and operational efficiency while achieving payroll, expense, and loss prevention targets.
- Coaching, mentoring, and developing your team members.
- Ensuring consistent merchandise presentation and visual standards across all stores.
- Communicating inventory requirements and identifying business opportunities with relevant stakeholders.
- Implementing operational best practices and ensuring effective execution of omni-channel strategies.
- Conducting market analysis to guarantee an outstanding product mix.
- Enhancing the customer journey throughout your region.
- Conducting performance reviews for Store Managers and overseeing the review process for all other management and staff to ensure constructive feedback is delivered.
- Encouraging employee engagement and supporting retention of management personnel.
- Proactively addressing employee relations issues in collaboration with the HR team.
Who You Are
You possess 8-10 years of progressive experience in retail, with at least 3-5 years in store management (preferably in a high-volume retail environment) and 2-5 years of successful multi-unit leadership experience. A Bachelor's Degree in a relevant field is preferred.
Additionally, you demonstrate the following capabilities that will contribute to your success in this role:
Results Orientation
- You focus on key strategic objectives and establish clear goals. You consistently track outcomes and ensure accountability, driving execution and capitalizing on opportunities for improvement.
Talent Development & Team Effectiveness
- You are committed to developing talent and fostering a culture of high performance and continuous improvement. You support long-term succession planning to meet the future needs of the organization.
Strategic Leadership
- You possess a strategic vision and can clearly communicate the organization's priorities in a compelling manner that engages others and keeps leaders focused.
Influencing & Networking
- With strong interpersonal and communication skills, you build effective relationships, collaborate seamlessly, and navigate diverse communication scenarios across various organizational levels.
Business Insight
- You have extensive knowledge of business operations and financial management, enabling you to lead initiatives that drive growth and success.
Adaptability & Strategic Thinking
- You possess the ability to consider multiple perspectives and integrate differing viewpoints to drive change and make informed strategic decisions.
Willingness to travel during the day (up to 80%) and for overnight stays (approximately 30%) is required for this position.
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