Sales Support Specialist
2 weeks ago
Join Our Dynamic Team
At Johnson Controls, we are united in our mission to innovate and provide solutions that drive progress. We invite you to become a part of our diverse workforce, where your skills will be valued and your growth supported. Together, we strive to make a significant impact.
What We Offer:
- Competitive Starting Salary
- Comprehensive Training Programs
- Opportunities for Global Advancement
- Company Vehicle (where applicable)
- Referral Incentives
- Extensive Benefits Package
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance Coverage
- 401(k) Plan with Company Match
- Short-Term and Long-Term Disability Insurance
- Employee Assistance Programs
- Wellness Initiatives
- And More
Your Responsibilities:
In this role, you will provide essential support to the sales team, ensuring prompt and effective responses to customer inquiries. Collaborate with Sales Leadership and the Sales Team to organize events for clients and assist in the preparation of key performance reports, particularly utilizing Microsoft Excel and Power BI. You will also facilitate the contract booking process in coordination with sales and operations teams, ensuring seamless customer interactions.
Key Duties Include:
- Assisting sales management in maintaining the integrity of the CRM database, including forecast and opportunity reports.
- Streamlining the contract booking process by addressing credit holds and customer account setups.
- Ensuring compliance with business group requirements for contract approvals and guiding the sales team on the delegation of authority.
- Overseeing the completion of all contract documentation, including Letters of Intent and insurance certificates.
- Supporting the preparation of customer proposals and creating presentations, letters, and spreadsheets.
- Maintaining inventory of sales materials and supplies.
- Coordinating customer visits to the branch or headquarters as necessary.
- Providing additional administrative support to the sales team as required.
What We Seek:
Essential Qualifications:
- Strong interpersonal skills for effective communication with clients and team members.
- Organizational skills for managing files and tasks efficiently.
- Ability to manage multiple projects and tasks with professionalism and persistence.
- Capability to prioritize work based on financial impact and business objectives.
- Experience or understanding of project accounting principles is advantageous.
- A Bachelor's degree is preferred; a high school diploma or equivalent is required, along with one to two years of relevant experience in a service or sales environment.
- Proficiency in Microsoft Office applications, particularly Word, Excel, and Access.
- Demonstrated ability to work independently with strong organizational skills and attention to detail.
Johnson Controls International plc. is an equal opportunity employer, and we welcome all qualified applicants without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, disability status, or any other characteristic protected by law. For more information about your rights as a candidate, please visit our website.
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