Service Support Specialist

1 week ago


Linthicum Heights, Maryland, United States Transformco Full time

Job Overview

The Technical Assistance Associate plays a crucial role in supporting Service Technicians during repair operations. This position involves transporting essential components and materials necessary for the completion of service tasks, conducting inventory checks, and providing various forms of assistance as required.

Key Responsibilities and Skills Required

Primary Duties:

Accompanies or meets with Technicians at designated sites to provide support during service calls. Adheres to the instructions given by Service Technicians to aid in the repair process, which may include physical assistance with equipment and tools. Delivers parts and supplies to Technicians as needed. Engages in inventory management tasks such as conducting cycle counts and handling incoming and outgoing shipments. Completes tasks related to fleet management, including preparing vehicles for new employees, transporting fleet vehicles, conducting inspections, and preparing vehicles for retirement and sale. Performs additional duties as assigned. Job Qualifications: Must possess a valid Driver's License for the state of employment. Must be at least 18 years old. Essential Skills: Capability to physically assist Service Technicians in managing appliances or equipment requiring repair. Flexibility to work varying hours, including overtime when necessary. Ability to handle high-pressure situations and thrive in a fast-paced work environment. Knowledge of safety protocols and equipment to safeguard company and customer assets. Proficient communication skills to interact effectively with Service Technicians and customers. Competence in reading and utilizing reports as required. Proficiency in reading, writing, and speaking English. Familiarity with Quality Management System (QMS) process guidelines. Consistent attendance and punctuality. Strong teamwork skills to achieve high-performance outcomes. Excellent customer service abilities. Openness to change, with the capability to implement changes swiftly and effectively. Ability to represent the company positively in all actions and interactions. Strong communication and listening skills. Physical capability to frequently lift, carry, push, or pull up to 20 lbs, with the ability to occasionally handle up to 100 lbs. Ability to frequently bend, squat, kneel, twist, turn, climb, and crawl. Capability to occasionally reach above shoulder height and type using a keyboard. Must be able to operate an automatic transmission vehicle. Preferred Qualifications: Mechanical aptitude is a plus.

Experience Level

0 - 1 Year of Experience

Travel Requirements

Minimal Travel (Less than 5%)

Employment Type

Regular, Full-time

Company Overview

Transformco

Job Function

Repair/Installation

EEO/EOE Statement

Equal Opportunity Employer / Disability / Veteran.



  • Linthicum Heights, Maryland, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Event Support Specialist to join our team at Marriott International, Inc. As an Event Support Specialist, you will play a critical role in ensuring the success of our events by providing exceptional support to our guests and colleagues.Key ResponsibilitiesSet up and break down event materials,...


  • Linthicum Heights, Maryland, United States PrideStaff Full time

    Job DescriptionClient Support SpecialistAre you passionate about assisting clients in resolving their challenges? Do you thrive in a customer-centric environment? If so, we encourage you to consider this opportunity.Shift/Hours: Monday - Friday (Potential for full-time), First Shift, 8:30 AM - 5:30 PMCompensation: $20/hrExperience Level: Entry level, 1-2...


  • Linthicum Heights, Maryland, United States Transformco Full time

    Job Overview The Technical Assistance Associate plays a crucial role in supporting Service Technicians during repair operations. This position involves transporting essential components and materials necessary for the completion of service tasks, conducting inventory checks, and providing additional support as required. Key Responsibilities and...


  • Linthicum Heights, Maryland, United States Transformco Full time

    Job Overview The Technical Assistance Coordinator plays a vital role in supporting Service Technicians during repair operations. This position involves transporting essential components and materials required for the completion of service tasks, managing inventory checks, and providing additional support as needed. Key Responsibilities and...


  • Linthicum Heights, Maryland, United States Integres, LLC Full time

    Job DescriptionIntegres, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) which was established to provide high quality, insightful, agile information technology-based solutions to its customers. Integrity is a foundational element of everything we strive to do. We seek to develop solutions which respond to the evolving challenges that today's...


  • Linthicum Heights, Maryland, United States University of Maryland Medical System Full time

    Job SummaryWe are seeking a highly skilled Clinical Training and EHR Support Specialist to join our team at the University of Maryland Medical System. This role will provide technical support for clinical and operational end users of the electronic health record, ensuring seamless integration and optimal use of our systems.Key ResponsibilitiesProvide...


  • Linthicum Heights, Maryland, United States Roto-Rooter Full time

    Position Overview:Customer Support Specialist, Evening ShiftAre you seeking a stable career with competitive compensation, comprehensive benefits, and opportunities for professional growth? Look no further than Roto-Rooter, a respected name in the industry. We pride ourselves on fostering a positive work environment and offering attractive remuneration along...


  • Linthicum Heights, Maryland, United States Roto-Rooter Full time

    Position Overview:Call Center Customer Support Specialist, Evening ShiftAre you seeking a stable career with competitive compensation, comprehensive benefits, and opportunities for growth within a respected national brand? Roto-Rooter is the ideal workplace for you. We pride ourselves on fostering a positive work environment and offering exceptional pay...


  • Linthicum Heights, Maryland, United States Peraton Full time

    Position OverviewPeraton is in search of a skilled Systems Engineering Support Specialist to enhance our innovative Cyber Mission division. In this critical position, you will be instrumental in one of the Intelligence Community's most significant engineering initiatives.Key ResponsibilitiesAs a vital contributor, you will assist a prominent customer Program...


  • Linthicum Heights, Maryland, United States University of Maryland Medical System Full time

    Job OverviewCompany Overview:The University of Maryland Medical System (UMMS) is a leading academic private health system dedicated to providing compassionate, high-quality care while integrating discovery and innovation into everyday practice. Collaborating with the University of Maryland School of Medicine, School of Nursing, and University of Maryland,...


  • Linthicum Heights, Maryland, United States Peraton Full time

    Position OverviewPeraton is in search of a skilled Systems Engineering Support Specialist to enhance our innovative Cyber Mission division. In this essential position, you will play a vital role in one of the Intelligence Community's most significant engineering initiatives.Key ResponsibilitiesAs a pivotal contributor, you will assist a prominent customer...


  • Linthicum Heights, Maryland, United States Roto-Rooter Full time

    Position Overview:As a Call Center Customer Support Specialist for the Evening Shift, you will play a crucial role in ensuring customer satisfaction and addressing their needs effectively.If you value job stability, competitive compensation, comprehensive benefits, and opportunities for professional growth with a reputable national brand, Roto-Rooter is the...

  • IT Support Specialist

    2 weeks ago


    Linthicum Heights, Maryland, United States CommuniCare Family of Companies Full time

    CommuniCare Family of Companies is a leading provider of health care services across multiple states and internationally. We are currently looking for a dedicated Level II Desktop Support Technician to join our IT department, focusing on providing exceptional support to our facilities. This position is primarily based out of our corporate offices. Key...

  • IT Support Specialist

    2 weeks ago


    Linthicum Heights, Maryland, United States CommuniCare Family of Companies Full time

    About CommuniCare Family of Companies: As a prominent provider of health care services across multiple states and countries, we are dedicated to delivering exceptional support and management in the health care sector. We are currently in search of a full-time Level II Desktop Support Technician to enhance our IT department's capabilities. This role is...


  • Linthicum Heights, Maryland, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Event Support Specialist to join our team at Marriott International, Inc. As an Event Support Specialist, you will play a critical role in ensuring the success of our events by providing exceptional support to our guests and colleagues.Key ResponsibilitiesSet up and break down event materials,...


  • Linthicum Heights, Maryland, United States SECU Full time

    Position OverviewSECU's Commitment: To be meaningful and impactful in the lives of our members, employees, and the communities we serve, while maintaining high ethical standards and fiscal responsibility.Role Responsibilities:A Client Services Specialist performs the functions of a traditional teller, utilizing video technology and an Interactive Teller...


  • Linthicum Heights, Maryland, United States Roto-Rooter Full time

    Position Overview:Call Center Customer Support Specialist, Evening ShiftIf you are seeking a stable career with competitive compensation, comprehensive benefits, and opportunities for growth within a respected national brand, Roto-Rooter is the ideal workplace for you. We take pride in fostering a positive work environment and offering attractive...


  • Linthicum Heights, Maryland, United States Roto-Rooter Full time

    Position Overview:Call Center Customer Support Specialist, Evening ShiftIf you are seeking a stable work environment with competitive compensation, comprehensive benefits, and opportunities for professional growth while representing a reputable national brand, Roto-Rooter is the ideal employer for you. We take pride in fostering a positive workplace culture...


  • Linthicum Heights, Maryland, United States GERSTEL Full time

    Job OverviewAt GERSTEL, Inc., we are dedicated to providing innovative solutions for chemical analysis. We are seeking a highly skilled Field Service Engineer to join our US Service Department.Key Responsibilities:Install and maintain our cutting-edge chemical analysis equipment across the Northeast region of the US and Canada.Provide exceptional support to...


  • Linthicum Heights, Maryland, United States Staff My Agency Full time

    Job OverviewStaff My Agency is seeking a highly motivated and licensed professional to join our team as a Part-Time Licensed Insurance Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Relationship Building: Establish and...