Front Desk Representative

2 days ago


Nashville, Tennessee, United States Comfort Inn & Suites Full time
Job SummaryWe are seeking a highly skilled Front Desk Agent to provide exceptional service to our guests at Comfort Inn & Suites. As a key member of our team, you will be responsible for ensuring a seamless and enjoyable experience for our patrons.Key Responsibilities
  • Register and assign rooms to guests in a timely and efficient manner
  • Confirm phone and online reservations, ensuring accuracy and attention to detail
  • Respond to guest needs, requests, and complaints in a professional and courteous manner
  • Collect payment from departing guests, maintaining a high level of customer satisfaction
  • Maintain accurate records of occupied rooms and guests, ensuring seamless communication with designated departments
Requirements
  • Previous experience in customer service, front desk service, or related fields
  • Excellent verbal communication skills, with the ability to build rapport with guests
  • Punctuality and a strong work ethic
About UsComfort Inn & Suites is a reputable Upper-Midscale Select Service Hotel committed to providing exceptional service and a comfortable stay for our guests.

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