Front Desk Representative
2 days ago
**Be the Face of Red Roof**
**Job Summary**
We're seeking a friendly and outgoing Front Desk Representative to join our team at Red Roof. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests.
**Key Responsibilities**
- Welcome and check-in guests, ensuring a warm and welcoming experience
- Assist with room assignments, wake-up calls, and other guest requests
- Process transactions and handle guest concerns in a professional and courteous manner
- Collaborate with the housekeeping team to ensure room availability and guest satisfaction
- Provide excellent customer service, responding to guest inquiries and resolving issues promptly
**Requirements**
- High School Diploma or equivalent work experience
- 1-2 years of customer service experience
- Basic office skills, including math, cash handling, and computer skills
**What We Offer**
As a Front Desk Representative at Red Roof, you will have the opportunity to work in a fast-paced and dynamic environment, interacting with guests from diverse backgrounds. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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