Front Desk Representative

2 days ago


Nashville, Tennessee, United States Red Roof Full time

**Be the Face of Red Roof**

**Job Summary**

We're seeking a friendly and outgoing Front Desk Representative to join our team at Red Roof. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests.

**Key Responsibilities**

  • Welcome and check-in guests, ensuring a warm and welcoming experience
  • Assist with room assignments, wake-up calls, and other guest requests
  • Process transactions and handle guest concerns in a professional and courteous manner
  • Collaborate with the housekeeping team to ensure room availability and guest satisfaction
  • Provide excellent customer service, responding to guest inquiries and resolving issues promptly

**Requirements**

  • High School Diploma or equivalent work experience
  • 1-2 years of customer service experience
  • Basic office skills, including math, cash handling, and computer skills

**What We Offer**

As a Front Desk Representative at Red Roof, you will have the opportunity to work in a fast-paced and dynamic environment, interacting with guests from diverse backgrounds. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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