IT Support Specialist
7 days ago
We are seeking a highly skilled IT Support Specialist to join our team at AEG. As a key member of our technical staff, you will be responsible for providing top-notch support for our point-of-sale systems.
Key Responsibilities- Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary
- Initiates and implement improvements to areas of responsibility
- Conduct stadium walk-through to ensure all systems are operational prior to and during all events
- Replacement of defective hardware before, during and after events
- Diagnoses of software, firmware & hardware errors and breakage
- Maintain a thorough knowledge of the organization and adheres to all standards and practices
- Knowledge in CAT5/6 crimping in different cable configurations
- Experience with Active Directory
- Experience with POS, preferred Oracle Micros POS
- The ideal candidate will have a minimum of an Associate's degree
- Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders
- Must be able to adapt to environment changes immediately
- Highly effective oral presentation and written communication skills
- Working knowledge of Microsoft applications to include operating system, office systems
- Ability to be on feet and walk long distances
- Ability to lift at least 50 lbs.
AEG is a leading sports and entertainment company that specializes in delivering world-class experiences for our clients and customers. We are committed to excellence in all aspects of our business and are seeking a highly skilled IT Support Specialist to join our team.
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