Receptionist Coordinator
1 week ago
We are seeking a highly organized and detail-oriented Receptionist to join our team at Therapeutic Associates Physical Therapy. As a key member of our clinic staff, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our physical therapy team.
Key Responsibilities- Greet patients and visitors, directing them to the appropriate staff member
- Answer phone calls and route them to the correct person or department
- Schedule and confirm patient appointments, minimizing cancellations and empty slots
- Collect co-payments and patient information, ensuring accurate and secure record-keeping
- Compile and maintain medical charts, reports, and correspondence
- Assist with administrative tasks, such as data entry and filing
- Provide education to patients on their insurance and treatment plans
- High school diploma or equivalent required
- Basic proficiency in MS Office products, including Word, Excel, and Outlook
- Prior medical office or customer service experience preferred
At Therapeutic Associates, we value our team members and offer a supportive and collaborative work environment. As a Receptionist, you will have opportunities for professional growth and development, as well as the chance to make a positive impact on our patients' lives.
Our CompanyTherapeutic Associates is a leading provider of outpatient physical therapy services, with a commitment to excellence and patient-centered care. Our team of physical therapists and support staff work together to deliver high-quality care and improve the lives of our patients.
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