Receptionist Coordinator

1 week ago


Portland, Oregon, United States Therapeutic Associates Full time
About the Role

We are seeking a highly organized and detail-oriented Receptionist to join our team at Therapeutic Associates Physical Therapy. As a key member of our clinic staff, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our physical therapy team.

Key Responsibilities
  • Greet patients and visitors, directing them to the appropriate staff member
  • Answer phone calls and route them to the correct person or department
  • Schedule and confirm patient appointments, minimizing cancellations and empty slots
  • Collect co-payments and patient information, ensuring accurate and secure record-keeping
  • Compile and maintain medical charts, reports, and correspondence
  • Assist with administrative tasks, such as data entry and filing
  • Provide education to patients on their insurance and treatment plans
Requirements
  • High school diploma or equivalent required
  • Basic proficiency in MS Office products, including Word, Excel, and Outlook
  • Prior medical office or customer service experience preferred
Why Work with Us

At Therapeutic Associates, we value our team members and offer a supportive and collaborative work environment. As a Receptionist, you will have opportunities for professional growth and development, as well as the chance to make a positive impact on our patients' lives.

Our Company

Therapeutic Associates is a leading provider of outpatient physical therapy services, with a commitment to excellence and patient-centered care. Our team of physical therapists and support staff work together to deliver high-quality care and improve the lives of our patients.



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