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Office Receptionist-Dispatcher

2 months ago

Portland, Oregon, United States SERVPRO OF SOUTHEAST PORTLAND & NESE SALEM Full time
SERVPRO OF SOUTHEAST PORTLAND & NE/SE SALEM seeks a Receptionist/Dispatch Coordinator

We're looking for someone with exceptional phone skills, strong analytical abilities, and the ability to juggle multiple tasks. If you're self-motivated with outstanding interpersonal skills, you'll thrive in our environment. The ideal candidate is proactive, experienced, flexible, enjoys delivering superior service, and takes ownership of their work. Are you dependable and eager to exceed expectations? We want you

As Receptionist-Dispatch Coordinator, you'll handle office administrative tasks related to customer calls, job management, scheduling, and ensuring customer satisfaction. This full-time role operates Monday through Friday from 8:00 a.m. to 5:00 p.m., with potential for extended hours based on business needs.

Key Responsibilities:

  • Manage customer calls and job referrals
  • Provide excellent customer service
  • Answer general inquiries and greet visitors
  • Maintain detailed call logs and reports
  • Coordinate dispatch and scheduling of teams
  • Ensure accurate data entry and scheduling software updates
  • Collaborate across departments as required

Position Requirements:

  • Previous customer service experience; scheduling experience a plus
  • Strong communication skills with a professional demeanor
  • Exceptional organizational abilities and attention to detail
  • Self-motivated with strong multitasking capabilities
  • Proficiency in Microsoft Office suite
  • High school diploma/GED preferred; relevant experience valued
  • Knowledge of local area and service industry experience preferred

Skills/Physical Demands:
This sedentary role involves some filing and office tasks in a fast-paced environment.

Competitive Compensation:

Earn between:
$16.00-$21.00 per hour (DOE), with potential for overtime.

Comprehensive Benefits:
Enjoy medical, dental, 401K, life insurance, and overtime opportunities.

To apply, visit our office weekdays to complete an application or email your resume to For inquiries, call Chrystal