Studio Reception Associate
1 week ago
Front Desk Coordinator for Dance Wire
Dance Wire is looking for enthusiastic candidates to join our Front Desk Reception Team.
Compensation: $15/hr
Work Schedule: 8 to 20 hours per week, including potential weekend and evening shifts.
This role reports to the Studio Manager and collaborates with both Artistic and Executive Directors, supported by a team of experienced professionals.
The position entails managing the front desk and studio during adult classes, youth dance programs, and various events. Key responsibilities include:
- Overseeing the registration and check-in process for all classes.
- Assisting instructors with online platforms for classes.
- General studio and office management tasks.
- Handling incoming and outgoing communications via phone and email.
- Ensuring cleanliness and sanitation of the facility.
- Participating in additional projects as required.
Essential skills include strong verbal and written communication abilities, excellent organizational and customer service skills, and the capacity to thrive in a fast-paced environment while managing multiple tasks efficiently. Familiarity with dance terminology and proficiency in standard Mac applications such as Microsoft Word, Excel, and WordPress are necessary.
Primary Responsibilities:
Communication and Administrative Duties:
- Responding to inquiries related to dance classes, workshops, and events.
- Updating the website with current class schedules, instructor information, and any changes.
- Maintaining accurate database entries.
- Recruiting, interviewing, and training new receptionists and work-study participants.
- Providing follow-up and reminders regarding registrations and studio policies.
- Covering shifts as needed or coordinating coverage with staff.
- Updating staff manuals as necessary.
Class Programming:
- Managing studio space to ensure compliance with health and safety protocols.
- Overseeing the registration process for all classes, including transaction monitoring and confirmation communications.
- Managing registration software to create class schedules and assist with student accounts.
- Supporting the Education Coordinator with programming initiatives.
- Promoting educational programming at local events.
Equal Opportunity Employer:
Dance Wire is committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, culture, national origin, gender, gender identity, gender expression, religion, sexual orientation, or socioeconomic status. We highly encourage BIPOC applicants to apply.
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