Lead HVAC Technician

2 weeks ago

Providence, Rhode Island, United States Blue Collar Services Full time
Job Summary

Blue Collar Services is seeking a highly skilled Lead HVAC Technician to lead all service efforts in the state of Southern Mass. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the highest quality maintenance, service, repairs, installations, and replacements for all Heating, Ventilation, AC, and Refrigeration needs of our commercial clients.

Key Responsibilities:

  • Lead a team of technicians in the installation, maintenance, and repair of HVAC systems
  • Diagnose and troubleshoot complex HVAC issues
  • Work with inspectors, suppliers, and coworkers to ensure correct project work and adherence to codes
  • Communicate effectively with supervisors, dispatchers, CSRs, and customers to ensure complete alignment during the service repair or replacement process
  • Train and mentor junior technicians
  • Maintain a positive attitude and provide excellent customer service at all times

Requirements:

  • 5+ years of technical and management experience
  • High school diploma or GED required
  • Must know and understand all applicable federal, state, and local codes and safety measures
  • Excellent communication and customer service skills
  • Ability to prioritize workload, work under pressure, and handle upset customers
  • Dependable and self-motivated with a desire to work year-round
  • Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures
  • Must maintain an active Driver's License and be insurable

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