Communications Strategist

2 weeks ago


Vienna, Virginia, United States Leidos Full time

Job Summary:

The Leidos team is seeking a skilled Communications Specialist to join our Customer Experience team. As a key member of our team, you will develop high-quality, accurate, and user-friendly communications for a large set of customers, stakeholders, and leadership.

Key Responsibilities:

  • Develop project communications, including formal communications plans, to help prepare users for upcoming changes.
  • Support migration efforts by developing and distributing a wide range of products, such as customer emails, newsletters, briefings, program informational materials, customer migration guides, and content for senior leadership.
  • Establish metrics for measuring the success of communications initiatives.
  • Ensure documentation and editing support includes checks for accuracy and consistency in organization, style, readability, and accessibility based on the medium.
  • Initiate, plan, execute, and report on tasks independently.
  • Convey complex technical information in a clear and simple manner.
  • Use tools, including the MS Office suite, collaboration tools such as MS Teams and SharePoint, as well as Adobe Creative Suite.

Requirements:

  • BA degree and 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience.
  • DoD SECRET or above clearance required.
  • Experience working in an IT environment.
  • Experience in executive communications and organizational support, including experience liaising with high-level customers and stakeholders.
  • Advanced writer and editor.
  • Understanding of change management methodologies.
  • Ability to translate complex technical subject matter into user-friendly communications.
  • Intermediate to advanced proficiency with Microsoft Word, Excel, and PowerPoint.
  • Strong technical aptitude.
  • Proven ability to handle multiple projects simultaneously with multiple audiences and against a deadline.
  • Outstanding interpersonal skills, including the proven ability to work across different audiences, personalities, and experience levels.


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