Front Desk Representative

7 days ago


Jacksonville, Florida, United States Remington Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Residence Inn in Jacksonville. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities
  • Check guests in and out of the hotel, ensuring a smooth and efficient process
  • Assist with pre-registration and blocking of reservations as needed
  • Process payments and manage cash handling with accuracy and attention to detail
  • Review reservations with special requests and block rooms accordingly
  • Have a working knowledge of hotel rates, discounts, and cancellation procedures
Requirements
  • High work ethic and self-initiative
  • Ability to work varying schedules, including nights, weekends, and holidays
  • Excellent communication and interpersonal skills
About Us

The Residence Inn in Jacksonville offers a unique and welcoming environment for our guests. Our hotel features indoor corridors, complimentary wireless high-speed internet access, and a fully equipped kitchen in each suite. We are committed to providing exceptional service and creating a memorable experience for our guests.



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