Hotel Front Desk Auditor

4 weeks ago


Round Rock, Texas, United States Quality Inn & Suites Full time
Hotel Front Desk Night Auditor Job Description

We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Quality Inn & Suites. As a Night Auditor, you will be responsible for ensuring the accuracy of financial records, responding to guest inquiries, and providing exceptional customer service.

Key Responsibilities:
  • Reconcile all credit card transactions, financial records, and occupancy percentages to ensure accuracy and compliance.
  • Respond to guest inquiries, process reservations, and check-ins, and resolve any issues in a timely and professional manner.
  • Produce and distribute daily, weekly, and monthly reports to hotel management and department heads.
  • Process administrative, bookkeeping, and accounting procedures as required.
  • Ensure all guests have an exceptional experience at our property.
Requirements:
  • Excellent customer service and communication skills.
  • Diploma or equivalent from high school; some college is desired.
  • Previous hotel front desk, hospitality, or night audit experience is preferred but not required.
  • Must be computer proficient and have experience with accounting or reservation software.
  • Flexible overnight hours are required.
Compensation:

Hourly compensation.



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