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Night Auditor

2 months ago

Round Rock, Texas, United States Days Inn by Wyndham Round Rock Full time
Job Summary

We are seeking a detail-oriented Night Auditor to join our team at Days Inn by Wyndham Round Rock. As a Night Auditor, you will be responsible for verifying the accuracy of guest accounts, posting charges, and reconciling departmental income.

Key Responsibilities
  • Verify the correctness of guest accounts by balancing each department's income.
  • Post room and tax charges to guest folios.
  • Reconcile all departments, ensuring accuracy and completeness.
  • Prepare revenue reports, including all day rates.
  • Post room, tax, and local calls for the day, ensuring total room revenue balances with the room revenue report.
  • Prepare a high balance credit report, indicating all balances in guest ledgers and cash customers with debit balances.
  • Assign rooms to incoming guests in a courteous and efficient manner.
  • Maintain the daily walk-in reservation count sheet.
  • Provide excellent customer service, answering guest inquiries and resolving issues promptly.
  • Collaborate with other department heads to ensure seamless operations.
  • Perform other duties as needed to support the hotel's operations.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a hotel or hospitality setting preferred.
  • Strong attention to detail and organizational skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.