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Commercial Vehicle Sales and Service Director

2 months ago

Knoxville, Tennessee, United States Thompson Truck & Trailer Full time
Job Overview

Thompson Truck & Trailer is seeking a highly skilled and experienced individual to fill the role of Truck and Trailer Operations Manager. As a key member of our team, you will be responsible for overseeing the daily operations of our truck and trailer sales and service department.

Key Responsibilities
  • Operational Leadership: Provide strategic direction and leadership to the truck and trailer sales and service team to ensure exceptional customer service and sales growth.
  • Customer Service: Foster strong relationships with customers to understand their needs and preferences, and work to deliver tailored solutions to meet their requirements.
  • Sales and Revenue Growth: Develop and implement sales strategies to drive revenue growth and increase market share in the truck and trailer industry.
  • Inventory Management: Oversee the management of inventory levels, including ordering, stocking, and maintaining accurate records.
  • Team Management: Supervise and mentor a team of sales and service professionals to ensure they have the necessary skills and knowledge to provide exceptional customer service and drive sales growth.
  • Business Development: Identify opportunities for business growth and development, and work to implement strategies to capitalize on these opportunities.
  • Financial Management: Manage departmental budgets and ensure that financial targets are met.
Requirements
  • Experience: Minimum of 5 years of experience in the truck and trailer industry, with a proven track record of sales and leadership success.
  • Education: Bachelor's degree in a related field, such as business or marketing.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong leadership and management skills, with the ability to motivate and inspire a team to achieve sales and revenue growth.
  • Certifications: Valid driver's license and a clean driving record meeting insurance criteria.