Operational Technology Systems Engineer

1 week ago

Bethpage, New York, United States Randstad Enterprise Full time

Position Overview

The Operational Technology Engineer within the Critical National Infrastructure (CNI) division plays a vital role in supporting the Transmission and Distribution (T&D) sector. Reporting directly to the SCADA Senior IT Supervisor, this position requires a robust understanding of Operational Technology and substantial hands-on experience with various cybersecurity tools and platforms.

Key Responsibilities


• Design, configure, develop, document, and test operational technology solutions to fulfill business and technology requirements, focusing on application reliability and cybersecurity enhancement.


• Assess existing technology solutions to ensure they meet new business or technology demands.


• Collaborate with team members to guarantee seamless integration of new technology solutions with current systems.


• Analyze user needs and translate them into technology solution capabilities and designs.


• Administer and operate cybersecurity solutions such as Industrial Defender, Dragos, CyberArk, and CA/PKI to maintain secure CNI environments.


• Implement security tools, policies, and procedures aligned with organizational cybersecurity standards.


• Provide support for all Transmission Operations platforms (SCADA EMS) and Distribution Operations platforms (DSCADA), along with associated applications like data historians, APIs, and web-based interfaces.


• Maintain CNI systems in data centers and remote control centers, including network devices and services (e.g., routers, switches, firewalls, servers), and manage installations such as equipment racking and power/cable management.


• Conduct network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations.


• Offer internal customer support and troubleshooting for Transmission and Distribution (T&D) Teams, coordinating with product vendors and IT personnel for issue resolution.


• Adhere to established configuration and change management policies to ensure successful implementation of changes in the environment.


• Participate in project teams for future CNI applications, infrastructure enhancements, and new technology deployments, ensuring compliance with CNI principles, IT policies, and NERC-CIP standards.


• Engage in 24x7 rotational off-hours standby support for CNI systems.

Qualifications

Required:


• Bachelor's degree in Computer Science or a related technology field, with 4 years of experience in IT/Operational Technology (OT), or an advanced degree in a technology-related field with 4 years of IT/Cybersecurity experience.


• Proficiency in network security and information security concepts and technologies.


• Understanding of TCP/IP and LAN/WAN connectivity.


• Demonstrated knowledge of IT principles, including infrastructure support, system administration, application support, and development techniques.


• Proven ability to troubleshoot and provide recommendations using critical thinking and sound judgment in a dynamic technology environment.

Desired:


• Experience with mission-critical technology solutions.


• Familiarity with VMWare or similar platforms.


• Experience with monitoring, network diagnostic, and analytics tools.


• Knowledge of scripting and programming methodologies.


• Relevant Cisco certifications (e.g., CCNP Security, CyberOps Associate, CCNP Datacenter, CCNP Routing and Switching, CISSP).


• Experience in documenting technical solutions or business and system processes using applicable methods such as engineering drawings and UML.


• Ability to troubleshoot and make informed recommendations in a fast-paced, mixed technology environment.

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