Store Operations Leader

1 week ago


Santa Fe, New Mexico, United States Bluebird Mountain Sports Full time
Job Overview

Are you enthusiastic about winter sports and outdoor activities? Do you possess a background in retail leadership and a talent for guiding a team? Bluebird Mountain Sports is seeking a Store Operations Leader to oversee the delivery of an outstanding customer experience in our retail environment.

Key Responsibilities:

  • Manage the daily functions of the store, ensuring exceptional customer satisfaction through superior service.
  • Lead and mentor a team of sales representatives, rental specialists, and service personnel, providing training and conducting performance assessments.
  • Oversee inventory management, including ordering and stock control to align with customer needs.
  • Ensure the store maintains a tidy, organized, and visually appealing atmosphere.
  • Formulate and execute sales strategies to achieve revenue targets and enhance sales performance.
  • Address customer inquiries, complaints, and returns with professionalism and efficiency.
  • Work collaboratively with the marketing department to organize and implement promotional activities and sales initiatives.
  • Track and evaluate sales metrics, preparing reports for upper management review.
  • Ensure adherence to all company policies and operational procedures.

Qualifications:

  • Demonstrated experience in retail management.
  • Proven leadership capabilities with the ability to inspire and manage a team effectively.
  • Outstanding communication and interpersonal skills.
  • Familiarity with ski and snowboard gear, clothing, and accessories.
  • Strong organizational skills and the ability to multitask efficiently.
  • Proficient in point-of-sale (POS) systems and inventory management tools.
  • Flexible availability to work during weekends, holidays, and extended hours during peak seasons.

Benefits:

  • Attractive salary with performance-related bonuses.
  • Employee discounts on merchandise.
  • Paid vacation time.
  • Opportunities for career advancement and professional growth within the organization.
  • Access to exclusive discounts on equipment through pro-deals.
Company Overview

Bluebird Mountain Sports is committed to delivering outstanding winter experiences to our clientele. Our dedication to quality, service, and safety distinguishes us as a leading destination for skiing and snowboarding enthusiasts.



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