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Jewelry Store Sales Manager

2 months ago

Santa Fe, New Mexico, United States Diva Diamonds & Jewels Full time
Job Description

A Jewelry Store Sales Manager is essential in directing the daily functions of a jewelry retail establishment. Below is a detailed job description for this role:

Job Title: Jewelry Store Sales Manager

Job Summary:
The Jewelry Store Sales Manager is tasked with overseeing the comprehensive operations of the jewelry outlet, ensuring top-notch customer service, and enhancing sales performance. This position encompasses team leadership, inventory oversight, and upholding the visual presentation standards of the store.

Key Responsibilities:
- Sales Leadership: Propel sales by crafting and executing effective sales tactics and promotional initiatives. Track sales outcomes and establish objectives for the team.
- Customer Engagement: Guarantee that customers receive exceptional service by equipping staff with training on customer relations and product expertise. Address customer queries and resolve issues swiftly.
- Team Leadership: Recruit, mentor, and oversee sales personnel. Conduct performance assessments, provide constructive feedback, and cultivate a supportive team atmosphere.
- Inventory Management: Supervise inventory levels, perform regular stock evaluations, and ensure the security of merchandise. Collaborate with suppliers and manage orders to sustain optimal stock levels.
- Visual Presentation: Manage the display of merchandise in accordance with company guidelines. Create appealing arrangements to enhance the shopping experience and stimulate sales.
- Financial Oversight: Monitor store budgets, manage expenditures, and report financial outcomes to senior management. Ensure adherence to company policies and procedures.
- Marketing Initiatives: Organize and implement in-store events and promotions to draw customers and boost sales. Work alongside marketing teams for advertising strategies.
- Compliance and Safety: Ensure that the store adheres to health and safety regulations and maintains a clean and secure environment for both customers and staff.

Qualifications:
- Education: High school diploma or equivalent; a degree in business, retail management, or a related field is preferred.
- Experience: Demonstrated experience in retail management, ideally within the jewelry sector.
- Skills: Strong leadership and communication capabilities, exceptional customer service skills, and a keen eye for detail in visual presentation.
- Knowledge: Familiarity with jewelry products and trends; understanding of inventory management systems is advantageous.

Working Conditions:
- Retail setting with an emphasis on customer interaction.
- May require working evenings, weekends, and holidays.

Benefits:
- Competitive salary and performance-based incentives.
- Employee discounts on jewelry and merchandise.
- Opportunities for professional growth and career advancement.