Guest Services Coordinator
2 weeks ago
Reporting to: Business Office Manager
FLSA: Hourly
This is a flexible on-call position.
Our Mission: Our objective is to deliver a superior lifestyle for seniors, enriched with comfort, community, and happiness.
Role Overview: The Guest Services Coordinator is tasked with greeting guests, facilitating property tours, managing incoming calls, and providing administrative assistance. This role is vital as the initial point of contact for the Community.
Key Responsibilities:
- Uphold the organization's mission and vision while fostering company culture.
- Greet and assist guests inquiring about the property.
- Guide guests to the appropriate areas within the facility.
- Coordinate property tours for individuals.
- Handle phone inquiries and disseminate information.
- Maintain an organized reception area and manage mail distribution.
- Support marketing initiatives by engaging with guests and showcasing the Community's offerings.
- Ensure a secure environment for all individuals.
Qualifications:
- High school diploma or equivalent preferred.
- Excellent communication and organizational abilities.
- Proficient in software applications such as Microsoft.
- Capable of managing various situations with professionalism and composure.
Physical Requirements:
- Ability to stand, walk, lift, bend, and reach as necessary.
- Must be able to navigate stairs and work in both indoor and outdoor settings.
- Flexibility and physical strength are essential for certain responsibilities.
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