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Worldwide Shipping Agent

2 months ago

Le MesnilSaintFirmin, Hauts-de-France, United States C.H. Robinson Full time

Welcome to C.H. Robinson, a leading logistics platform on a global scale. We are currently seeking a dedicated **International Freight Coordinator**. Are you meticulous, customer-focused, and adept at solving challenges? If this resonates with you, this role could be an excellent fit. As an International Freight Coordinator, you will serve as the primary liaison for our clients, overseeing the entire shipment lifecycle of their international freight.

A successful International Freight Coordinator excels in a fast-paced environment, swiftly addressing transportation and documentation challenges. You will engage directly with clients, guiding them through the shipment process from initiation to completion. We provide a comprehensive, industry-leading training program designed to enhance your understanding of C.H. Robinson's operations and systems. This experience will prepare you to thrive within a high-performing team. Many of our successful International Freight Coordinators advance their careers within C.H. Robinson in various roles such as Operations, Sales, or Account Management.

**Key Responsibilities:**

**Ensure Operational Excellence:**

+ Grasp the processes, documentation, and terminology associated with international shipping from the issuance of purchase orders to cargo delivery.

+ Utilize industry insights and analytical skills to adapt processes and devise solutions to challenges encountered both internally and externally.

+ Coordinate shipment tasks to fulfill all customer Standard Operating Procedures (SOP): securing booking approvals, processing pre-alerts, managing governmental filings, executing deliveries, and ensuring accurate invoicing.

**Cultivate Relationships:**

+ Collaborate with our international team and third-party agents to guarantee efficiency, outstanding customer service, and innovative problem-solving.

+ Foster strong relationships with clients, ensuring timely responses and follow-ups on issue resolution.

+ Provide documentation and reporting support to both internal and external stakeholders.

+ Engage in customer business reviews.

+ Apply industry knowledge and critical thinking to adapt processes and create solutions in response to challenges.

**Qualifications Required:**

+ High school diploma or GED equivalent.

+ At least 1 year of experience in Global Forwarding.

**Preferred Qualifications:**

+ Values a diverse and inclusive workplace.

+ Proficient in Microsoft Office Suite.

+ Strong communication, prioritization, and multitasking abilities.

+ Proven track record of exceptional customer service, with a focus on client engagement.

+ Excellent follow-up skills with clients and the network.

+ Critical thinking, adaptability, and problem-solving skills to meet evolving tasks and customer needs.

+ High attention to detail.

+ Ability to thrive in a fast-paced, deadline-driven environment.

+ Bachelor's degree.

If this opportunity aligns with your career aspirations, we encourage you to reach out. We look forward to connecting with you.

C.H. Robinson is committed to fostering a diverse and inclusive workplace where all employees feel valued and respected. We believe that diversity enhances creativity and innovation, driving business growth and enabling engaged teams.

**Benefits:**

**Your Health, Wealth, and Well-Being**

Your overall well-being is fundamental to our business, and our benefits are designed to support your financial, family, and personal objectives. We offer top-tier benefits that matter most to you, including:

+ Two medical plan options (including a High Deductible Health Plan).

+ Prescription drug coverage.

+ Enhanced fertility benefits.

+ Flexible spending accounts.

+ Health savings account (with employer contribution).

+ Dental and vision coverage.

+ Basic and supplemental life insurance.

+ Short-term and long-term disability coverage.

+ Paid and floating holidays.

+ Paid time off (PTO).

+ Paid parental leave.

+ Paid time off for community volunteering.

+ Charitable giving match program.

+ 401(k) plan with 6% company matching.

+ Employee stock purchase plan.

+ A wide range of career development, networking, and team-building opportunities.

For more information about our benefits, please visit our culture page.

**Why Choose C.H. Robinson?**

C.H. Robinson addresses logistics challenges for businesses worldwide across various industries, from straightforward to complex solutions. With $22 billion in freight under management and 19 million shipments annually, we rank among the world's largest logistics platforms and are recognized in the FORTUNE 200. For over a century, we have been innovators in logistics, facilitating trade to seamlessly deliver products and goods that drive the global economy. Our technology, designed by supply chain experts, enables us to provide faster, more effective solutions for over 90,000 customers and 450,000 contract carriers.

As a responsible global entity, we contribute significantly to causes that matter to our employees and communities. C.H. Robinson has been recognized as one of the World's Most Admired Companies and has received accolades for our commitment to diversity and being a great workplace. Join us as we collaborate, innovate, and work as a unified global team to enhance life for our customers, communities, and the world.