Healthcare Operations Coordinator
7 days ago
We are seeking a highly skilled Care Management Support Specialist II to join our team at Centene Corporation. As a key member of our operations team, you will play a critical role in supporting the delivery of high-quality care to our 28 million members.
Key Responsibilities- Front-Line Support: Provide timely and effective support to members and providers on various inquiries, requests, or concerns, including explaining care plan procedures and protocols.
- Member Onboarding: Assist with the onboarding process, including sending welcome letters, related correspondence, and program educational materials to facilitate a successful member/provider relationship.
- Record Management: Document and maintain non-clinical member records to ensure compliance with state and regulatory requirements and provide necessary information to providers.
- Resource Referral: Utilize knowledge of existing benefits and resources to make referrals and address Social Determinants of Health (SDOH) needs.
- Administrative Support: Perform other duties as assigned, including maintaining accurate records and providing administrative support to the team.
- Education: High School diploma or equivalent required.
- Experience: 1-2 years of related experience in healthcare operations or a related field.
At Centene Corporation, we offer a comprehensive benefits package, including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off, and a flexible approach to work with remote, hybrid, field, or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Equal Opportunity EmployerCentene Corporation is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
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