RV Service Advisor
2 weeks ago
Job Summary:
We are seeking a highly skilled and customer-focused RV External Service Advisor to join our team at PPL Motor Homes. As a key member of our service department, you will be responsible for providing exceptional customer service, managing service requests, and ensuring seamless communication with our guests.
Key Responsibilities:
- Provide prompt and courteous service to all RV Service department customers
- Answer incoming service department phone calls and direct calls to appropriate departments as needed
- Perform administrative duties, including correspondence, faxing, filing, and follow-up emails
- Check in Service / Listing customers and coordinate Sublet repairs as needed
- Assist with manufacturer delivery check-ins and warranty claim pictures
- Listen to each customer and clearly articulate repair needs to technicians
- Write repair orders for customer pay, warranty, third-party vendor, and internal tickets
- Utilize menu selling for canned services and recommend additional maintenance packages
- File for all warranty payments and submit Extended Service Contract Claims
- Provide accurate estimates of repair/maintenance costs and adhere to dealership policy on customer vehicle storage and operation
- Follow up on each repair and keep customers informed of progress
- Inspect repair quality and ensure all work is complete
- Reconcile repair orders, verify warranty return parts, and coordinate coach clean up and prep
- Notify customers when repairs are completed and schedule an exit-walk/demo
- Review and explain repairs with customers and complete Exit Walks to review/verify repairs
- Clarify and attempt to correct reasonable customer dissatisfactions and maintain dealership CSI Surveys
- Keep the RV Service Manager informed of all problems and potential problems
Requirements:
- Dealership experience preferred
- System Operations (Windows, Excel, DRM, and CRM) skills
- Good customer service and communication skills
- Valid driver's license and good driving record
- On-time attendance and punctuality
Benefits:
- Bi-Weekly Pay with Billable Hour Bonus
- Health, Dental, and Life Insurance (90 days from start date)
- 401(k) with Company Match
- Paid Vacation
- Opportunity for long-term employment and growth
Why Work with Us:
PPL Motor Homes offers a friendly work environment with a supportive management team, providing opportunities for growth and development. Our average tenure is 15 years, and we are committed to helping our employees succeed.
-
RV Service Advisor
2 weeks ago
Houston, Texas, United States PPL Motorhomes (Person to Person Listing) Full timeJob DescriptionWe are seeking a highly skilled and customer-focused RV Service Advisor to join our team at PPL Motorhomes (Person to Person Listing). As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring timely and efficient repair processes, and maintaining a high level of quality control.Key...
-
RV Service Technician
2 weeks ago
Houston, Texas, United States PPL Motor Homes Full timeService Technician Job DescriptionPPL Motor Homes is a reputable RV service center seeking skilled individuals to fill the role of Service Technician.We value strong work ethic, motivation to excel, and excellent communication skills.Key Responsibilities:Conducting diagnostics and troubleshooting on RV-related service issuesDocumenting required repairs and...
-
Service Advisor
7 days ago
Houston, Texas, United States Sun Auto Service Full timeService Advisor OpportunityAt Sun Auto Tire & Service, we are seeking a highly skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout their vehicle service experience.Key Responsibilities:Promptly greet customers in a...
-
Service Advisor
2 weeks ago
Houston, Texas, United States Sun Auto Service Houston Full timeService Advisor Opportunity at Sun Auto Tire & ServiceJoin our team as a Service Advisor at Sun Auto Tire & Service, where you will play a crucial role in providing exceptional customer service and promoting our products and services.Key Responsibilities:Promptly greet customers and provide a professional and courteous experience.Listen to and document...
-
Automotive Service Advisor
2 weeks ago
Houston, Texas, United States Sun Auto Service Houston Full timeJob Title: Automotive Service AdvisorJob Summary:Sun Auto Tire & Service is seeking a highly motivated and customer-focused Automotive Service Advisor to join our team. As a Service Advisor, you will play a critical role in promoting and selling our products and services to customers, while ensuring exceptional customer satisfaction.Key...
-
Part Time Sales Associate
2 weeks ago
Houston, Texas, United States Cema Rv Llc Full timeJob OverviewCema Rv Llc is seeking a highly motivated Part Time Sales Associate to join our team. As a key member of our sales team, you will be responsible for driving company revenue by selling products, merchandise, and services in a retail setting.Key Responsibilities:Welcome and identify customer needs to provide exceptional customer serviceExplain...
-
Service Advisor
2 weeks ago
Houston, Texas, United States PrideStaff Full timeService AdvisorPrideStaff is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for:Key Responsibilities:Prospecting and developing new client accounts through cold calls and leveraging your territory and network.Generating leads and converting them into new business opportunities.Working closely with our sales...
-
Service Advisor
2 weeks ago
Houston, Texas, United States Holt Truck Leasing LLC Full timeJob DescriptionHolt Truck Centers Idealease in Houston is seeking a full-time Service Advisor to play a vital role in delivering exceptional customer service. As a key member of our team, you will be responsible for interacting with customers, communicating with internal departments, and ensuring seamless vehicle repairs.Key Responsibilities:Obtain and...
-
Service Advisor
1 month ago
Houston, Texas, United States Mike Calvert Toyota Full timeService Advisor Job DescriptionAt Mike Calvert Toyota, we are seeking an experienced Service Advisor to join our team. As a Service Advisor, you will play a critical role in building strong customer relationships and selling the technicians' time.Key Responsibilities:Greet and consult with customers on service needs, performing a thorough vehicle walk-around...
-
Service Advisor
4 weeks ago
Houston, Texas, United States Gillman Companies Full time{"title": "Service Advisor", "description": "Job SummaryWe are seeking a skilled Service Advisor to join our team at the Gillman Companies. As a Service Advisor, you will be the face of our service department, responsible for greeting customers, understanding their repair needs, and ensuring their satisfaction.Key ResponsibilitiesProvide exceptional customer...
-
Service Advisor
2 weeks ago
Houston, Texas, United States Fred Haas Companies Full timeService Advisor Opportunity at Fred Haas CompaniesWe are seeking a skilled Service Advisor to join our team at Fred Haas Companies. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Greet and Assist Customers: Provide a warm and welcoming experience for our customers,...
-
Service Advisor
4 weeks ago
Houston, Texas, United States PrideStaff Full timeService Advisor Job DescriptionPrideStaff is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, developing new client accounts, and achieving annual sales and gross profit targets.Key Responsibilities:Prospect and develop new client accounts through cold calling,...
-
Service Advisor
1 month ago
Houston, Texas, United States Sonic Powersports Full timeAbout Sonic PowersportsWe are seeking a skilled Service Advisor to join our team at Sonic Powersports. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities• Provide exceptional customer service and communication skills to ensure customer satisfaction.• Collaborate with...
-
Service Advisor
2 weeks ago
Houston, Texas, United States Sonic Automotive Full timeSonic Automotive is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.The ideal candidate will have a strong understanding of vehicle mechanical operations and be able to communicate effectively with customers to understand their needs and...
-
Service Advisor
1 week ago
Houston, Texas, United States Russell & Smith Full timeService Advisor RoleAs a Service Advisor at Russell & Smith, you will be the face of our service department. Your customer-driven personality will help you understand the repair needs of our customers while making them feel confident that these needs will be met.Key Responsibilities:• Provide accurate repair/maintenance estimates• Adhere to policies on...
-
Service Advisor
2 weeks ago
Houston, Texas, United States Russell & Smith Ford Inc Full timeService AdvisorAs a Service Advisor at Russell & Smith Ford Inc, you will be the face of our service department, responsible for providing exceptional customer service and ensuring a seamless experience for our clients. Your primary goal will be to understand the customer's repair needs, provide accurate estimates, and keep them informed throughout the...
-
Automotive Service Advisor
2 weeks ago
Houston, Texas, United States West Point Lincoln Full timeService Advisor Opportunity at West Point LincolnWe are seeking a highly skilled and experienced Service Advisor to join our team at West Point Lincoln in Sugar Land. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support for their Lincoln vehicles.Responsibilities:Provide exceptional customer...
-
Automotive Service Advisor
4 weeks ago
Houston, Texas, United States West Point Lincoln Full timeService Advisor Opportunity at West Point LincolnWe are seeking an experienced Service Advisor to join our team at West Point Lincoln, a privately owned and operated dealership in Sugar Land. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support for their Lincoln...
-
Service Advisor
1 week ago
Houston, Texas, United States Sonic Automotive Full timeSonic Automotive is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Schedule service appointments and obtain customer and vehicle data prior to arrival.Provide a complete and accurate written cost estimate for labor...
-
Automotive Service Advisor
2 weeks ago
Houston, Texas, United States The Reserves Network Inc Full time{"Job Title": "Service Advisor", "Job Description": "Job SummaryWe are seeking a highly skilled Service Advisor to join our team at The Reserves Network Inc. As a Service Advisor, you will be the primary point of contact for customers seeking automotive services, providing exceptional customer service and ensuring a seamless service experience.Key...