Sales Account Manager

1 day ago


Liberty Lake, United States Amphenol Network Solutions Full time
Job Summary

The Account Manager is responsible for increasing existing customer loyalty by strengthening relationships, providing best-in-class responsiveness, and maintaining a high knowledge of customer-approved products and methods of doing business. This role requires proactive outreach to new contacts within assigned accounts and a strong understanding of our products to provide consultative sales advice.

Key Responsibilities

* Partner closely with outside sales to support and expand share of wallet in strategic accounts
* Knowledge of all routes to market used by assigned accounts and support as assigned by sales management
* Proactive outbound calling to assigned accounts to promote product approvals, seek advance visibility of future project/needs, and provide current lead time information and/or awareness of our brand
* Ownership, follow-up, and teaming in identifying, developing, winning, and supporting sales opportunities
* Communication with the internal organization on market share wins, competitive intelligence, and customer feedback
* Internal account owner and liaison with Product Management, Operations, Quality, and Sales management
* Provide support for customers on product demos, product selection, literature, and training
* Assist in capturing and maintaining CRM contact database and account profiles
* Supports qualifying and/or referral of unassigned account inquiries to channel partner and/or internal business development team and methods
* Adoption, knowledge, and use of available tools and business processes
* Potential for domestic and international travel
* Supportive of channel partners
* Flexible and adaptable in dynamic customer and market environments

Requirements

* Associates degree in business, marketing, or technically related field and/or equivalent experience
* 3 to 5 years' experience in outside and/or inside sales preferably in a manufacturing company
* Able to make sound, business decisions and possesses solid sales judgment
* Excellent relationship building skills with customers and the Amphenol Network Solutions sales team
* Demonstrated proficiency in understanding technical product lines
* Project management competence as related to customer projects
* Able to strongly represent the Amphenol Network Solutions brand

Language and People Skills

Amphenol Network Solutions' culture is an open, lean, and challenging team environment. To continue to make our model successful, we need people that can communicate effectively, want to make those around them better, and to thrive on competing in the market. We prefer our Account Managers to have Spanish as a second or primary language.
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