IT Support Specialist
2 weeks ago
We are looking for a part-time/ad hoc IT Support Specialist to become a valuable member of our team.
In this role, you will provide assistance to our clients in troubleshooting and resolving various technology-related challenges.
Key Responsibilities:
- Setup and configuration of computer workstations.
- Provide end-user support for executives and office staff, including the installation and configuration of hardware and software applications, along with security functions such as password resets.
- Experience in data management, including copying and restoring user files, and migrating systems from older to newer Windows versions using tools like Azure and SCCM.
- Basic networking tasks, including rack/stack/patch and remote hands support.
- Familiarity with Active Directory, domains, and group policies.
- Support for communication tools including email, audio/video conferencing, and VoIP devices.
- Assist with enterprise solutions such as Microsoft Office365, Exchange email, and antivirus software.
- Deliver timely and effective support at the executive level.
- Provide technical assistance on widely used applications and devices, including network printers and Office365 applications.
Qualifications:
- 5+ years of experience in a corporate IT support role with proficiency in Windows and some Apple/Mac systems.
- Support experience for Microsoft Office365, SharePoint Online, and Exchange Online.
- Knowledge of operating systems including Windows Server, Mac OS X, iOS, and Windows 7 through 10.
- Experience with printer installation and configuration from brands like Xerox, Canon, and HP.
- Strong verbal and written communication skills.
- Ability to work independently as well as collaboratively within a team.
- Capability to lift items weighing up to 50 lbs.
What We Offer:
- Flexible work hours that adapt to your availability.
- Competitive pay structure.
- Reimbursement for job-related expenses.
Join Us
Company OverviewTechmate is an innovative On-Demand Technical Support SaaS Platform designed for the distributed workforce. We serve a diverse clientele, including some of the largest firms in professional services, manufacturing, and real estate, with operations spanning nationwide and globally.
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