Student Loan Recovery Specialist
2 days ago
Reliant Capital Solutions is a leading accounts receivable management company dedicated to helping clients recover delinquent accounts in various industries, including higher education. As a Student Loan Contact Specialist, you will play a crucial role in managing and recovering delinquent higher education accounts.
Responsibilities:- Provide voluntary methods for customers to meet their financial needs
- Act as the main point of contact for borrowers to resolve delinquent student loans
- Work with customers to obtain necessary documentation and information using technology and customer service skills
- Sustain proper follow-up and maintenance of collection records
- Meet daily and monthly goals as assigned by Reliant's management team
- Maintain targeted performance goals for collections
- Stay up-to-date on internal and external industry changes
- Properly document all processing of borrower's accounts
- Utilize technology to obtain borrower contact and location information
- Adhere to internal and industry-wide compliance regulations
- High School Diploma or GED
- Student loan, loan consolidation, and education services experience preferred
- Previous collections, call center, or customer service experience is a plus
- Ability to work in a fast-paced environment
- Ability to meet and exceed daily, weekly, and monthly production goals
- Excellent communication skills
- Ability to work 2 evening shifts a week
- Ability to work onsite
- Medical, Vision, Dental, and Ancillary Products
- Company-paid Short Term, Long Term, and Life Insurance
- Competitive pay
- Commission eligible
- 401(k) Match
Reliant Capital Solutions is an equal opportunity employer and does not discriminate against employees or applicants for employment based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information, or any other status protected by applicable federal, state, or local law.
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Student Loan Recovery Specialist
2 days ago
Columbus, Ohio, United States RELIANT Full timeJob Title: Student Loan Contact SpecialistReliant Capital Solutions is a leading accounts receivable management company dedicated to helping clients recover delinquent accounts in various industries, including higher education. As a Student Loan Contact Specialist, you will play a crucial role in managing and recovering delinquent higher education...
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