Client Support Representative

2 weeks ago


Kingston, New York, United States Access Full time

Position: Customer Service Specialist

Overview:

Join a dedicated team at Access, where our mission is to empower individuals to lead their healthiest and most fulfilling lives. As a Customer Service Specialist, you will play a crucial role in supporting our community through various services.

Key Responsibilities:

In this position, you will:

  • Provide exceptional customer service in a fast-paced environment.
  • Manage incoming calls, take messages, and coordinate client appointments.
  • Organize and maintain client records, including setting up files and managing billing processes.
  • Assist in registering new clients for our services.
  • Perform additional tasks as required to support the team.

Qualifications:

The ideal candidate will possess:

  • A minimum of one year of experience in a clerical or administrative support role.
  • Proficiency in computer applications and familiarity with electronic health records.
  • Strong communication, customer service, and organizational skills.
  • Bilingual abilities in English and Spanish are advantageous.

At Access, we value diversity and are committed to creating an inclusive environment for all employees.



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