Customer Experience Account Specialist
1 week ago
Account Specialist Overview:
**Key Responsibilities:**
* Communicate effectively with customers and warehouse operations to ensure customer needs are satisfied.
* Serve as a liaison between our Operations team and the customer.
* Administer, organize, and file paperwork.
* Operate a computer and utilize InterChange's warehouse management system software.
* Handle multiple tasks simultaneously.
**Requirements:**
* Minimum of two years' experience working with an enterprise-level software package.
* Three years' experience with Microsoft Office (Word, Excel, Outlook).
* Experience with electronic data interchange (EDI) a plus.
* Ability to work in a team environment and/or manage team members.
**Minimum Qualifications:**
* High school diploma or GED equivalent.
* Ability to communicate via email and the telephone effectively and efficiently.
* Ability to operate a computer and willingness to learn and utilize InterChange's warehouse management system software.
* Ability to handle multiple tasks simultaneously.
**Pre-employment background check, drug test, and physical are required.**
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