Merchandise Pricing Specialist

1 week ago


Lockport, New York, United States Goodwillwny Full time

Position Title: Retail Donation Processor

Company Overview: Goodwill of Western New York is dedicated to enhancing the dignity and quality of life for individuals and families in our community. We employ over 200 individuals and focus on empowering them to overcome barriers through learning and the power of work. Our mission is to ensure that every person has the opportunity to reach their fullest potential and actively participate in all aspects of life.

Role Overview: As a Retail Donation Processor, you will play a crucial role in our retail operations. Reporting directly to the Retail Store Manager, your responsibilities will include delivering exceptional customer service, maintaining facility security, and managing the sorting and pricing of donations. You will categorize donations into sellable, salvageable, and non-sellable items, ensuring that all merchandise is accurately priced and displayed.

Key Responsibilities:

  • Provide outstanding customer service to enhance the shopping experience.
  • Sort incoming donations into appropriate categories and manage non-sellable items responsibly.
  • Utilize the agency's pricing guidelines to price merchandise, including special items of notable value.
  • Stay informed about merchandise trends and competitive pricing to enhance sales.
  • Maintain a clean and organized pricing area.
  • Transport merchandise to the sales floor, restock shelves, and ensure proper display and rotation of products.
  • Adhere to all safety practices and report any hazards to the Retail Store Manager.
  • Meet agency standards for quality and productivity consistently.
  • Assist with donor interactions and manage the loading and unloading of donations as needed.

Qualifications:

  • High School Diploma or GED required.
  • Previous experience in a retail setting is preferred.

Skills and Abilities:

  • Excellent interpersonal and customer service skills.
  • Ability to foster effective working relationships with team members, customers, and donors.
  • Positive and friendly demeanor.
  • Ability to work independently and as part of a team with minimal supervision.
  • Strong communication skills, including effective listening.
  • Adaptability to changing business needs.
  • A genuine passion for community service and making a positive impact.

Physical Requirements:

  • Ability to stand for extended periods.
  • Frequent bending, reaching, and lifting of items up to fifty (50) pounds.

Goodwill of WNY is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences.



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